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#1
BSOD 116-117 When Loading Games
Hi All,
I seem to be experiencing BSOD as soon as I load games, in this case World of Warcraft. My computer will restart once or twice then generally work as normal which is quite strange.
I have downloaded BlueScreenViewer to try and find more information and it's telling me the below:
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Dump File : 030914-10514-01.dmp
Crash Time : 3/9/2014 10:04:06 AM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0a894010
Parameter 2 : fffff880`056096ac
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18228 (win7sp1_gdr.130731-2222)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030914-10514-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 335,915
Dump File Time : 3/9/2014 10:05:21 AM
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Hopefully someone is able to help me solve this because I have tried absolutely everything. I've Updated my drivers using driver sweeper to clean install them, re-formatted my PC, completely scanned it for software and hardware issues, added TDR delays to see if that helps but to no avail, re-seated hardware, cleaned for dust in case of overheating.
My next idea is to just go purchase a new video card but I'd rather not have to do that.
System specs are below if needed:
M/B: Gigabyte GA-X58A-UD7
CPU: Intel i7 950 3.07GHz
GPU: GTX 580
Memory: 8GB DDR3
If there's any other information you need please let me know.
Thanks for the help in advance.