Multiple random BSOD/Freezes

Fatar · 19 Apr 2014

Hello,
The issue I'm having right now is that when I try to startup my pc, it restarts multiple time, the screen doesn't activate or I get a blue screen. I'm not using the system restore thing on windows because I know it's useless and because sometimes it just BSOD while doing it. If the pc succeeds in booting, then either it bsod 2-5 minutes later, or it works for a longer time period, before freezing(the screen looks torn or something) and not responding. The error code is different almost everytime. This happened before, around 2-3 months, but it became less frequent suddenly so I ignored it, but now it's back and it's really, really annoying. Anyway, here is the dm log collector report.
Ps: My graphic cards driver is up to date(well, amd gaming says it is), and I recently used malwarebytes to remove 5-6 malwares which were present, no rootkits found.
Thanks for taking the time to read this.
Sorry if I'm not clear on certains details, english isn't my native language.

Thedoctor44 · 20 Apr 2014

You are having memory corruption errors.
I recommend running memtest86 for at least 8 passes.
Follow these instructions.

RAM - Test with Memtest86+

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 6c002, 1, 6bd02}

Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )

Followup: MachineOwner

To me it looks like something has tried to access a page which it shouldn't, a zeroed page I believe.

Code:

fffff880`0afbef78 fffff800`02cdb738 : 00000000`0000001e ffffffff`c0000005 fffff800`02ca0925 00000000`00000000 : nt!KeBugCheckEx
fffff880`0afbef80 fffff800`02c90242 : fffff880`0afbf758 80000000`0f61f867 fffff880`0afbf800 fffffa80`027b6818 : nt! ?? ::FNODOBFM::`string'+0x487ed
fffff880`0afbf620 fffff800`02c8eb4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`0afbf800 fffff800`02ca0925 : fffff680`000012f8 fffff880`0afbfa00 00000000`00000000 fffffa80`027b6818 : nt!KiGeneralProtectionFault+0x10a (TrapFrame @ fffff880`0afbf800)
fffff880`0afbf990 fffff800`02c9d3fe : 00000000`00000001 00000000`0025fff8 fffff880`0afbfbe0 fffff680`000012f8 : nt!MiResolveDemandZeroFault+0x395
fffff880`0afbfa80 fffff800`02c8ecee : 00000000`00000001 00000000`0025fff8 00000000`00259d01 00000000`00210000 : nt!MmAccessFault+0x5de
fffff880`0afbfbe0 00000000`76f01708 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e (TrapFrame @ fffff880`0afbfbe0)
00000000`00d6e980 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f01708

Fatar · 21 Apr 2014

Thanks for the reply thedoctor.
After running memtest86 for 11 passes, it said there were no errors, which is bad right? Since you said it was a memory corruption problem. I couldn't take a screenshot but I was sure it said no errors. What should I do now?
Thanks again for the answer

Thedoctor44 · 21 Apr 2014

No it's not bad, if there were errors sit would indicate your RAM or motherboard DIMM slots were faulty which would cost money to replace.
Errors will should up red so if you saw no red lines on memtest86 there should be no errors.

Can you please enable Driver Verifier by following these instructions as I'm positive a driver is at fault.

Driver Verifier - Enable and Disable

Fatar · 24 Apr 2014

Strange, I've been using verifier for around 6-7 hours and still no blue screens, it was just hard to boot. Windows also verified my disk, found some errors but looks like it did nothing. The random blue screen when playing seems to have ended, strange.

Thedoctor44 · 24 Apr 2014

When you say windows verified your disk do you mean sfc /scannow ? If so it will have fixed errors.

Fatar · 25 Apr 2014

When I mean verify disk, I mean this thing, I can't seem to be able to enter a spoiler so sorry:

Of course it's not exactly the same since I took that picture from internet, but that's what happened, and it corrected many errors. It did it automatically when it had trouble booting once. So with your driver verifier software(I did exactly what was told in the tutorial), I also upgraded my drivers thanks to the software inside, I didn't have any single BSOD during the day, but this morning my computer is still not booting correctly, so I guess it's a windows error then? Should I do the sfc /scannow you told me?

Thedoctor44 · 25 Apr 2014

Yes that would be a good idea.

Post back the results.

Fatar · 29 Apr 2014

Well I tried to do sfc/ scannow you told me, a black window pop in(like the one of cmd) and then instantly close, so I can't post the results, seems like it does nothing throught. My computer restarted blue screening while "working", saying irql not less or equal (or something like that) 2 times. So yeah I'm kinda lost at this point. Oh and windows also verified my disk again for some reason, but I think it bluescreened before it could end it. Seems like windows is trying to fix the wrong problem?

Thedoctor44 · 29 Apr 2014

I suggets running SeaTools as it looks like your HDD is failing.

SeaTools for DOS and Windows - How to Use