New
#1
Rootkit virus left me with BSOD
Hi everyone...I am new here and fairly new to computer problems. I handle a number of laptops but this has got me beat. Couldn't remove rootkit virus (Alureon) till downloaded Kapersky free download. Got rid quickly but now got BSOD. No backups. Its an old but newly acquired Dell Inspiron. Originally loaded around 2010.
My first problem I don't recognise is that Windows32 is in X:\ drive...shouldn't it be in C:\ and secondly every time I search registry for C:\ drive I find every reference to it (and there are many} under 'install location' reads...
\\?\C:\Users\BRUCE_~\AppData\Local\Temp\F2B780 This seems strange to me...especially as I don't know BRUCE_~
I am very limited in what I can do on the computer as blue screen comes on at the very start of start up but I can enter the command function and regedit. My first problem is going to be negotiating your forum.
Any help will be gratefully received. ps I am having to use my HP.
Last edited by Old Nick; 25 May 2014 at 15:07.