BSOD - Screen flickers and then Shuts Down, error 0x000000f4


  1. Posts : 8
    64
       #1

    BSOD - Screen flickers and then Shuts Down, error 0x000000f4


    Hi Guys,

    I've had an incredibly long day today trying to fix this issue for a laptop user. They get a blue screen of death after the screen flickers for a short while.

    The error report below was created on BlueScreenView, please have a look. I've installed updates, checked graphical drivers and also re-installed the anti-virus software.

    ==================================================
    Dump File : 071414-14539-01.dmp
    Crash Time : 14/07/2014 10:46:47
    Bug Check String : CRITICAL_OBJECT_TERMINATION
    Bug Check Code : 0x000000f4
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`06db1b30
    Parameter 3 : fffffa80`06db1e10
    Parameter 4 : fffff800`033e3270
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75bc0
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
    Processor : x64
    Crash Address : ntoskrnl.exe+75bc0
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\071414-14539-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 280,528
    Dump File Time : 14/07/2014 10:47:36
    ==================================================

    The issue hasn't appeared since, but the user will let me know if it happens again.

    Anyone know what could be a cause of this?

    Thank you very much!
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi ElliotHarrison.

    Click on the button below ....



    It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  3. Posts : 8
    64
    Thread Starter
       #3

    Hi Arc,

    Thanks for the reply. I'll go ahead and do that once I get access to the users PC again.

    Cheers
      My Computer


 

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