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#1
BSOD after playing games for less than a minute.
Also BSOD after about 30 minutes of runtime
Also BSOD after about 30 minutes of runtime
It is a branded desktop PC.
Let us know the wattage of the PSU (Power Supply) at first. Look at here: Next, Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .
Also, Stress test the Graphics Card using Furmark.
Let us know the results.
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Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa80046dd010, fffff8800fe5ae2c, ffffffffc000009a, 4} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+9bbe2c ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa80046dd010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8800fe5ae2c, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvlddmkm+9bbe2c fffff880`0fe5ae2c 803db68aeeff00 cmp byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0 DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre STACK_TEXT: fffff880`02899b48 fffff880`10154140 : 00000000`00000116 fffffa80`046dd010 fffff880`0fe5ae2c ffffffff`c000009a : nt!KeBugCheckEx fffff880`02899b50 fffff880`10127867 : fffff880`0fe5ae2c fffffa80`08c0b000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`02899b90 fffff880`10153f4f : fffffa80`ffffd84d ffffffff`fffe7960 fffffa80`046dd010 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x2a3 fffff880`02899c40 fffff880`0f43803d : fffffa80`07fd8970 00000000`00000080 00000000`00000000 fffffa80`08b8d410 : dxgkrnl!TdrResetFromTimeout+0x23 fffff880`02899cc0 fffff800`03d5a73a : 00000000`014eaae2 fffffa80`08b91b50 fffffa80`0371a890 fffffa80`08b91b50 : dxgmms1!VidSchiWorkerThread+0x101 fffff880`02899d00 fffff800`03aaf8e6 : fffff880`009e9180 fffffa80`08b91b50 fffff880`009f3f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`02899d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+9bbe2c fffff880`0fe5ae2c 803db68aeeff00 cmp byte ptr [nvlddmkm+0x8a48e9 (fffff880`0fd438e9)],0 SYMBOL_NAME: nvlddmkm+9bbe2c FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 5315b408 FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x116_image_nvlddmkm.sys FAILURE_ID_HASH: {1f9e0448-3238-5868-3678-c8e526bb1edc} Followup: MachineOwner --------- 1: kd> lmvm nvlddmkm start end module name fffff880`0f49f000 fffff880`100f7000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Tue Mar 04 16:37:52 2014 (5315B408) CheckSum: 00C20523 ImageSize: 00C58000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 1: kd> !sysinfo machineid Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=1226] BiosMajorRelease = 4 BiosMinorRelease = 6 BiosVendor = Dell Inc. BiosVersion = A02 BiosReleaseDate = 12/03/2013 SystemManufacturer = Dell Inc. SystemProductName = Inspiron 3847 SystemFamily = To be filled by O.E.M. SystemVersion = SystemSKU = Inspiron 3847 BaseBoardManufacturer = Dell Inc. BaseBoardProduct = 088DT1 BaseBoardVersion = A01 1: kd> !sysinfo cpuspeed CPUID: "Intel(R) Pentium(R) CPU G3220 @ 3.00GHz" MaxSpeed: 3000 CurrentSpeed: 2993