BSOD 0x50 page_fault_in_nonpaged_area

Sheldon Addy · 15 Oct 2014

Hello Seven Forums,

I have recently upgraded my seven year old computer running XP to Windows 7. I realize that by year five, I should have just bought a new computer but my ignorance about upgrades has lead me here. Though my upgrade experience has thus far been better then expected, I have been dogged by an occurrence of a 0x50 BSOD that crops up once every other day.

Besides help with my upgrade, I added an additional fan to my chassis bringing the total to four fans (90mm side, 120mm, rear, 120mm front and AMD stock CPU fan). I have also beefed my power supply from Logisys PS480D (480W) to a Thermaltake TR2 (600W). This has helped cut down on the frequency of this crash as well as eliminating a 0x101 that I was getting just after the upgrade.

For this error, I have been running the Kernel Mini Dumps through WinDbg but it only states that it has been unable to identify the driver causing the trouble. I think my drivers have all been updated but maybe I am missing something.

I have done multiple malware/virus scans utilizing ESET Online Scanner, Malwarebytes and Microsoft Security Essentials. The results were clean.

I have run the suggested hardware tests. For my hard drive I have run chkdsk on more then one occasion and no errors were found. I have also run the Hitachi DFT32 hard drive test and no errors were found for that.

For RAM, I have run memtest86 on both sticks of my 4 gigs of ram collectively and separately on each stick for (8) passes on each test. No errors were found.

As far as my troubleshooting goes at this point, I am not sure what step to take next. I appreciate any assistance toward my way.

Arc · 16 Oct 2014

Hi Sheldon Addy.

Realtek RTL8139/810x Family Fast Ethernet NIC is there behind the BSOD.

Code:

fffff800`04419be8  fffff880`02c29767Unable to load image \SystemRoot\system32\DRIVERS\Rtnic64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
 Rtnic64+0x5767

The driver is of Jurassic age. Much earlier than even Win7 is planned at all.

Code:

    Image name: Rtnic64.sys
    Timestamp:        Mon Mar 31 11:09:38 2008 (47F0791A)

The driver that Realtek has in their download listing is also 4 years old.

Attachment 336955

But still that is a driver for Windows 7. Let the driver have a go there.

Sheldon Addy · 24 Oct 2014

I've updated that driver as instructed but 0x50 is still showing up. Please see the new SF Diagnostic Report.

Arc · 24 Oct 2014

The suggested driver is not installed. And the previous driver Rtnic64.sys is still causing the BSOD.

I am thinking that there is some incompatibility .... but I would like to consult with maxie before deciding anything.

maxie · 24 Oct 2014

Hi ... I think the best option would be to do a Clean Install .. Then run Windows Updates that should fix the Driver issue .. The Hardware is pretty old it is compatible with Windows though as i have checked ..

Clean Install Windows 7

Arc · 24 Oct 2014

Thank you so much Maxie. :)

@ Sheldon Addy, please do as maxie said. It is an incompatibility issue, the driver is not for windows 7; because the age of the hardware.

If the motherboard is compatible with windows 7, then the clean reinstall will determine and add the appropriate driver automatically.

Sheldon Addy · 25 Oct 2014

Thank you Arc and Maxie for you continued support and interest in my problem. I appreciate it.

Regarding Maxie's solution of a clean install, the 64-bit version on my system is based on a clean install exactly as detailed in that link. The driver that is referenced in the first SF Diagnostic Dump is one based on the Windows Driver Update.

It appears the link for the Windows 7 Driver Update on the Realtek site is the same as before (please see RAR file).

Arc · 25 Oct 2014

Apparently the motherboard does not support Windows 7.

Attachment 338169

There is no LAN driver for Vista, too.

Attachment 338170

Only XP has LAN drivers.

Attachment 338171

If the drivers provided by windows update cause BSODs, we have no other option left.

I would suggest you to get a LAN card.

Sheldon Addy · 31 Oct 2014

So I bought a new LAN card (Trendnet Gigabit PCI Adapter TEG-PCITXR). I installed the latest driver which is 07/16/2014 RTWin64.sys

Uninstalled and deleted the driver (RTnic64.sys) for the old card which is attached to the motherboard and then disabled the LAN in the BIOS.

Got another crash while watching YouTube.

townsbg · 31 Oct 2014

Did you reinstall as arc and maxie suggested? That old driver is probably still there causing issues and the only way to ensure that it isn't is a fresh install. I agree with their recommendation.