New
#11
Hi. I believe it's an. HP Pavilion dm1 Notebook PC
Last edited by SavingHumanity; 31 Dec 2014 at 21:08.
BSOD STOP: 0x00000124. Happens 2x a day, Normally Without Provocation
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New #13
I removed it. From the last dump report, is there anything that you recommend I try?
Thank you.
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New #14
If that is your notebook, and the correct driver, you do have switchable graphics, and that driver was supposed to cure the driver. The last dump file was no different than most of the rest, it's still blaming the AMD driver.
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New #15
How can I find out the exact model? I think it's available in the bios information, right?
Is there anything else that you'd recommend I try to correct the problem?
Thank you.
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New #16
Click the start button, type device manager in the search box, click on the device manager entry that appears, click the arrow next to Display Adapters and tell me what is there.
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New #17
It says AMD Radeon HD 6310 Graphics
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New #19
Do you have a CPU temp monitoring program? If you do, tell me the temps you are seeing with it.
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New #20
Yes Sir, I this is what shows up, please see attached.
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