Bad_Pool_Header

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  1. Posts : 14
    Windows 7 32 but
    Thread Starter
       #11

    Debug Files


    Hi Golden. I think I finally have all the files. Let me know what you think. Thank you very much.
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #12

    The ZIP file is good - thanks.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {22, 0, 0, 0}
    
    *** WARNING: Unable to verify timestamp for RapportCerberus32_80128.sys
    *** ERROR: Module load completed but symbols could not be loaded for RapportCerberus32_80128.sys
    Probably caused by : RapportCerberus32_80128.sys ( RapportCerberus32_80128+61e62 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm RapportCerberus32_80128
    start    end        module name
    90d4c000 90dbd780   RapportCerberus32_80128 T (no symbols)           
        Loaded symbol image file: RapportCerberus32_80128.sys
        Image path: \??\C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus32_80128.sys
        Image name: RapportCerberus32_80128.sys
        Timestamp:        Thu Jan 29 20:51:23 2015 (54CA09A3)
        CheckSum:         0007F63A
        ImageSize:        00071780
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Start Menu\Programs\Trusteer Endpoint Protection	Public:Start Menu\Programs\Trusteer Endpoint Protection	Public
    Check for an update for Trusteer. If none exists, you may have to consider uninstalling the software.

    Please also run the DOS version of the SHORT test and report the outcomes:
    SeaTools for DOS and Windows - How to Use
      My Computer


  3. Posts : 14
    Windows 7 32 but
    Thread Starter
       #13

    Thanks Golden
    I have uninstalled Trusteer and it has stopped the rebooting. Thank you
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #14

      My Computer


 
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