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BSOD caused by atikmdag.sys
BSOD debug files attached.
Thanks
BSOD debug files attached.
Thanks
See if a more updated video driver is available. If so, install it.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff8800764a759, fffff8800fda1a10, 0} Probably caused by : atikmdag.sys ( atikmdag+27759 ) Followup: MachineOwner --------- 6: kd> lmvm atikmdag start end module name fffff880`07623000 fffff880`080c1000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Fri Jan 20 19:38:29 2012 (4F192F0D) CheckSum: 00A46FD6 ImageSize: 00A9E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Every time I update the video driver it just starts the BSODs again.
Additional information is required.
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.
Isn't that what I just ran? Do I run it again?
Sorry just to clarify, this is an issue I've been having for about a month now. I just started trying to fix it again today.
I have already tried many things to fix the problem. If I was to update the drivers, I wouldn't be able to boot, I'd just run into that atikmdag.sys BSOD. Right now I'm able to use the laptop because I did a fix I found via google. Essentially, I'm just replacing atikmdag.sys with the updated/newer file (just the one file, not the whole driver) but I'm not able to use any video features (my resolution is extremely poor, I can't duplicate displays, I can't adjust brightness, etc.)
I didn't actually run into a BSOD again, but I know I will because it's been happening over the course of a month and I just tried updating again before I posted this thread and the same thing happened.
You can't just replace one component of the video driver - that will lead to problems as you have seen.
Create a Restore Point, then fully uninstall the video driver. Now run Windows Update and install the driver offered. Now do this:
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.
Driver Verifier - Enable and Disable
Driver Verifier will cause your computer to run very sluggishly - this is normal. What it is trying to do is force your system to BSOD and isolate the offending driver/s. When it does, reboot, disable driver verifier, reboot as normal and upload the new dmp file/s here.
I recommend creating a system restore point before turning on driver verifier:
System Restore Point - Create
If your system fails to boot to desktop once driver verifier is enabled, turn it off by booting into Safe Mode:
Safe Mode
I uninstalled the driver but Windows Update isn't throwing any driver updates at me.