Random BSOD while playing games and idling, monitor display shuts off.


  1. Posts : 5
    Windows 7 Home Premium x64
       #1

    Random BSOD while playing games and idling, monitor display shuts off.


    Here lately on my PC I've been getting random BSOD and the monitor display with turn off and back on randomly a few times with one of them showing no signal then it will revert to being back on, all of my temps on my PC are pretty cool when this happens and I cannot figure out what is going on, any tips?

    -Attached a report to this thread as well containing a system scan.

    -Edit: Another BSOD a few minuted after posting this, here is the report from it.
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: FFFFFFFFC0000005
    BCP2: 0000000000000000
    BCP3: FFFFF88002825008
    BCP4: FFFFF88002824860
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\052515-27549-01.dmp
    C:\Users\Braxton\AppData\Local\Temp\WER-131508-0.sysdata.xml

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    -Edit: Booted up a game just now and while in the middle of playing the game and audio randomly freezes multiple times and on the task manager my CPU usage would spike to 100% 2 times then anywhere from 70-90% about 5 times then it would settle back down to normal levels around 10%.
    Last edited by Kramos; 25 May 2015 at 17:58.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Update the display driver to 352.86 WHQL and see how it goes.

    NVIDIA DRIVERS GeForce Game Ready Driver WHQL
    _______________________________________________________
    Code:
    BugCheck 116, {fffffa800d070010, fffff88006059a08, ffffffffc000009a, 4}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+7aca08 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: fffffa800d070010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff88006059a08, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 0000000000000004, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+7aca08
    fffff880`06059a08 48ff258126edff  jmp     qword ptr [nvlddmkm+0x67f090 (fffff880`05f2c090)]
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
    
    STACK_TEXT:  
    fffff880`06806a48 fffff880`06342134 : 00000000`00000116 fffffa80`0d070010 fffff880`06059a08 ffffffff`c000009a : nt!KeBugCheckEx
    fffff880`06806a50 fffff880`06315867 : fffff880`06059a08 fffffa80`10c42000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
    fffff880`06806a90 fffff880`06341f43 : 00000000`ffffd846 ffffffff`fffe7960 fffffa80`0d070010 fffff880`05837f3c : dxgkrnl!DXGADAPTER::Reset+0x2a3
    fffff880`06806b40 fffff880`0583803d : fffffa80`0cfae0d0 00000000`00000080 00000000`00000000 fffffa80`10c25410 : dxgkrnl!TdrResetFromTimeout+0x23
    fffff880`06806bc0 fffff800`0331a456 : 00000000`fffffc32 fffffa80`1091ca00 fffffa80`0c749040 fffffa80`1091ca00 : dxgmms1!VidSchiWorkerThread+0x101
    fffff880`06806c00 fffff800`030722c6 : fffff800`031ffe80 fffffa80`1091ca00 fffff800`0320dcc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`06806c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+7aca08
    fffff880`06059a08 48ff258126edff  jmp     qword ptr [nvlddmkm+0x67f090 (fffff880`05f2c090)]
    
    SYMBOL_NAME:  nvlddmkm+7aca08
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  55259065
    
    FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys
    
    FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}
    
    Followup: MachineOwner
    ---------
    
    3: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`058ad000 fffff880`062e5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Apr 09 02:02:37 2015 (55259065)
        CheckSum:         009F7AE7
        ImageSize:        00A38000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
      My Computer


  4. Posts : 4
    windows 7 Ultimate x64
       #4

    Kramos said:
    Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
    It's possible that the computer is overheating while the graphics are at a high settings. If you have a program that checks the temperatures, then i would suggest checking it at high loads. I am not sure what programs they suggest around these boards for checking temperature though. If it is getting hot, then maybe clean out the dust in your case. If not, it could be that the GPU is having problems.
      My Computer


  5. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #5

    jeevis said:
    Kramos said:
    Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
    It's possible that the computer is overheating while the graphics are at a high settings. If you have a program that checks the temperatures, then i would suggest checking it at high loads. I am not sure what programs they suggest around these boards for checking temperature though. If it is getting hot, then maybe clean out the dust in your case. If not, it could be that the GPU is having problems.
    Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
      My Computer


  6. Posts : 4
    windows 7 Ultimate x64
       #6

    Kramos said:
    Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
    60+ should be fine, as long as it doesnt hit high 80s/low 90s.
      My Computer


  7. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #7

    jeevis said:
    Kramos said:
    Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
    60+ should be fine, as long as it doesnt hit high 80s/low 90s.
    If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
      My Computer


  8. Posts : 4
    windows 7 Ultimate x64
       #8

    Kramos said:
    jeevis said:
    Kramos said:
    Checked the GPU temps and it's getting 60c+ when running a game and i've cleaned out my PC and removed the GPU and cleaned it out thoroughly. Everything in my case is running cool between 30c-36c while the GPU gets hot.
    60+ should be fine, as long as it doesnt hit high 80s/low 90s.
    If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
    Maybe test with a friend's card first, because that still might not be a problem.

    I'm no expert. I just work at a computer store :P
      My Computer


  9. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #9

    jeevis said:
    Kramos said:
    jeevis said:

    60+ should be fine, as long as it doesnt hit high 80s/low 90s.
    If that's the case then I'm just gonna settle with getting a new card, thing is really old in the first place.
    Maybe test with a friend's card first, because that still might not be a problem.

    I'm no expert. I just work at a computer store :P
    Would if I could, just moved and don't know anyone here yet to try it with another card lol. I appreciate the help.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Kramos said:
    Sorry for the late reply been a little busy. I updated to version 352.86 WHQL and I was still getting the same errors. I turned down the graphic settings in the games I play and now it does not do it anymore. I'm guessing the card is going bad or dying?
    You posted about your GPU temps, but an elaboration is needed. Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

    Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.
      My Computer


 

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