BSOD on a nearly new computer

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  1. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #11

    No problem mate, we'll be here.
      My Computer


  2. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #12

    Just had another BSOD, hopefully uploaded the zip files!
    Many thanks inadvance
      My Computer


  3. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #13

    Nick your single dump is a 0x4E (PFN_LIST_CORRUPT), this could be down to bad RAM or a device driver. No drivers are showing in your dump (it may be too small a sample size) so first of all I'd like you to rule out your RAM being a problem.

    Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

       Note


    Run MemTest86+ for at least 8 passes. Ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 4E, {99, 307df2, 2, 307df0}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    
    Followup: MachineOwner
    
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 0000000000000099, A PTE or PFN is corrupt
    Arg2: 0000000000307df2, page frame number
    Arg3: 0000000000000002, current page state
    Arg4: 0000000000307df0, 0
      My Computer


  4. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #14

    Ok,thanks.
    I have run memtest86 I ran it for 5 passes the other day from an iso file.
    I will do that tonight and leave it until at least 8 passes, It did 5 passes in around 6 hours, does that sound normal?
      My Computer


  5. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #15

    MemTest86 or MemTest86+? There's a big difference.
      My Computer


  6. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #16

    Ah! not sure so I will follow your instructions above.
    Will post the results tomorrow.
      My Computer


  7. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #17

    Good stuff.
      My Computer


  8. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #18

    Ok, 16 hours of testing and all is good, no errors.
      My Computer


  9. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #19

    That's good. Time to try and weed out the bad driver then.



    Diagnostic Test

     DRIVER VERIFIER


    Driver Verifier will stress your drivers and cause BSODs if any fail. Follow this tutorial to enable/disable it. Driver Verifier - Enable and Disable

    Enable Driver Verifier but only enable these options:

    • Standard settings and IRP logging step 3.
    • Don't enable Force Pending I/O Requests

       Warning
    Make a System Restore point before enabling Driver Verifier.

       Note
    Your system will act very sluggishly while DV is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Post any resulting dump files.
      My Computer


  10. Posts : 82
    windows7 home premium 64bit
    Thread Starter
       #20

    Thanks, will follow next step, just doing a back up now.
      My Computer


 
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