Hello,
I had two random BSOD once whist watching a video in VLC and once whilst I wan on YouTube. I have formated my computer with genuine Windows 2 weeks ago.
I do not know if more information is needed. I have uploaded a .zip file as stated in the instructions.
Any help will be greatly appreciated.
Thank you in advance,
Vlassis
Uninstall the installed display driver using Display Driver Uninstaller. Then install the CCC 14.4 WHQL only.
Let us know for any further BSOD after doing it.
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Code:BugCheck A0000001, {5, 0, 0, 0} Probably caused by : atikmdag.sys ( atikmdag+277ce ) Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Unknown bugcheck code (a0000001) Unknown bugcheck description Arguments: Arg1: 0000000000000005 Arg2: 0000000000000000 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xA0000001 PROCESS_NAME: System CURRENT_IRQL: 8 ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre DPC_STACK_BASE: FFFFF80000BA0FB0 LAST_CONTROL_TRANSFER: from fffff8800f10c7ce to fffff8000327a8c0 STACK_TEXT: fffff800`00b9a6c8 fffff880`0f10c7ce : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx fffff800`00b9a6d0 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x277ce fffff800`00b9a6d8 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001 fffff800`00b9a6e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5 STACK_COMMAND: kb FOLLOWUP_IP: atikmdag+277ce fffff880`0f10c7ce ?? ??? SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: atikmdag+277ce FOLLOWUP_NAME: MachineOwner MODULE_NAME: atikmdag IMAGE_NAME: atikmdag.sys DEBUG_FLR_IMAGE_TIMESTAMP: 52a23f6f FAILURE_BUCKET_ID: X64_0xA0000001_atikmdag+277ce BUCKET_ID: X64_0xA0000001_atikmdag+277ce ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0xa0000001_atikmdag+277ce FAILURE_ID_HASH: {91297a8d-f913-9004-d528-3938c8ae481d} Followup: MachineOwner --------- 0: kd> lmvm atikmdag start end module name fffff880`0f0e5000 fffff880`0fdd5000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Sat Dec 07 02:49:43 2013 (52A23F6F) CheckSum: 00CA856E ImageSize: 00CF0000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Hello,
First of all thank you for your time.
Secondly, I did what you proposed without any problems.
I cannot be sure if the problem has been solved because it was very random.
I will wait for 2-3 weeks and will post a reply (and mark this as solved) if I have no problem.
Again thank you for your time!!
Vlassis
Unfortunately, my PC crashed again. I run again the DM Log Collector and I am uploading the .zip.
Thank you for your time.
Display is crashing with 14.4 WHQL too.
Code:BugCheck 1000007E, {ffffffffc0000005, fffff8800f103dbb, fffff88005ba6228, fffff88005ba5a80} Probably caused by : atikmdag.sys ( atikmdag+c7dbb ) Followup: MachineOwner ---------So it is something more than the driver only. Stress test the Graphics Card using Furmark.Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.Code:Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Fri Apr 18 07:43:16 2014 (53508A3C)
I installed and run Fur Mark for about 11 minutes.
No artifacts or BSOD.
As you can see from the screenshot the max temperature of the GPU was 71C.
(The overall temperature of the system was around 33C and the CPU's temperature was 38C.)
Thank you!
Then the situation goes critical.
I would request Icit2lol to guide you for some hardware tests in depth.
Ok thank you very much for everything and especially your time!!
One final question.
My PC crashed again!
Could the problem be hardware wise? I don't mean something is faulty. I mean the GPU is not compatible with the motherboard or something like that?
I bought the computer on November 2013 and having issues since day one.
I have changed the RAM, 3 motherboards (but always getting the same model), 3 GPU's (also getting the same model). All that is left to change is the CPU the HDD and the power supply....
Could there be another problem?
Maybe the power supply?
Anyway. Again thank you!
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