64 bit laptop blue screen problem


  1. jhickey
    Posts : 20
    64 bit
       New #1

    64 bit laptop blue screen problem


    Hello- have a 64bit Win7 Pro laptop that had a fresh Win7 install done for BSOD problems but we continue to have them. Hoping it is just a bad or out dated driver that was reinstalled that is causing the issue and not something hardware related. DM file log attached. I appreciate your help very much. Thanks.
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  3. Boozad
    Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       New #2

    Symantec is causing issues. Uninstall Symantec and install MS Security Essentials and MalwareBytes.

       Note
    Make sure you uncheck the 'Enable Free Trial' box when installing.


    Code:
    Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880014f622e, fffff880037850d8, fffff88003784930}

Probably caused by : SYMDS64.SYS ( SYMDS64+622e )

Followup: MachineOwner
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