"dm log collector" ran fine but did NOT create a zip file!


  1. Thenin
    Posts : 95
    Windows 7 Professional 64-bit
       New #1

    "dm log collector" ran fine but did NOT create a zip file!


    So, I ran into a BSOD, and attempted to follow the posting instructions -- particularly running "dm log collector". It ran fine, and reported successful completion, but it did not create any zip file!

    I searched carefully, but it's zip file does not exist.

    I'm about to try again, but if anyone knows what might have gone wrong, please let me know.
      My Computer
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  3. Thenin
    Posts : 95
    Windows 7 Professional 64-bit
    Thread Starter
       New #2

    The second attempt failed also.
      My Computer
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  4. Thenin
    Posts : 95
    Windows 7 Professional 64-bit
    Thread Starter
       New #3

    I'm not the first to have this problem. See: Log collector apps do not work
      My Computer
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  6. Meeyah222
    Posts : 4
    Windows 7 Ultimate 64bit
       New #4

    I'm having the same problem now.
      My Computer
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  7. z3r010
    Posts : 51,479
    Windows 11 Workstation x64
       New #5

    Try using this one instead - SF Diagnostic Tool - Using for Troubleshooting
      My Computers
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