BSOD caused by storport.sys and ntoskrnl.exe


  1. Posts : 1
    Windows 7 Ultimate x64
       #1

    BSOD caused by storport.sys and ntoskrnl.exe


    A few weeks ago my computer started with crashing Chrome and frezzing in games sometimes, with sound loops until I restart PC. Past week, PC frezzed every time I played games or surfing more than 5 min.
    Now I even get a BSOD-s.

    Temps are O.K. , in games: 65-72c CPU and GPU is never higher than 55C.
    I cleaned registry, scanned with antiviruses...

    With BlueScreenView i discovered that ntoskrnl.exe and storport.sys caused this few BSOD-s.
    I Started DM Log Collector, he completed the process but with message that system cannot find .dmp files, so I sent to you few more files with DM Log zip included.

    I made this post just to see what is with computer, is this a hardware or software failure.
    I am going to completly format my HDD, maybe even Low Level Format (Not just because of this, but also because I am not the first owner of this PC and its full of unnecessary things, all in on one (system/C: ) partition ) and then Install fresh Win7.

    Please, help me if you can. Thanks
    P.S. Sorry for my bad English;
    Last edited by alexaBvB; 19 Dec 2015 at 07:04.
      My Computer


  2. Posts : 7,052
    Windows 10 Pro
       #2

    You are running an Acer Product ID (PID) on an ASUS board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    Code:
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Dejan
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 <-- Acer PID on ASUS board
    Original Install Date:     10/10/2015, 9:05:23 PM
    System Boot Time:          12/18/2015, 12:58:25 PM
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer


 

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