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#1
BSOD when starting Chrome or Mozilla Thunderbird
Hi.
I've had my Acer 8935 laptop from new (bought in Jan 2010).
It came with windows Vista and an upgrade to Windows 7 (2 CDs directly from ACER - one with windows, second with dedicated drivers for my Laptop)
I have been re-installing the system regurarly (usually every 12-18 months).
I have recently upgraded to Windows 10, but changed my mind after a couple of days (lots of drivers compatibility issues) so I went back to Windows 7.
Again, I have installed it from CDs supplied by Acer.
Now from time to time my laptop just freezes, screen goes black or blue, then it turns to the R - G- B screens and shuts itself down.
It happens usually when I try to open Google Chrome (or new tab in that browser) and when I open Mozilla thunderbird.
Issue does not always occur. I would say that it happens more often when the computer is cold, just woke up from sleep mode.
Please find a zip file attached, containing report generated by DM Log collector.
Please help...
Pav