BSOD on Zoostorm Machine

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  1. Posts : 17
    Windows 7 Pro 64 bit SP1
    Thread Starter
       #31

    Morning All,

    Bad news. Looks like the problem must lie with the slots or the MB connection. I test the new memory last night and it started failing almost immediately. I have just installed it in the same model of machine here in my office and it is happily trundling through the memtest with no problems.

    Is it worth bunging the machine into the local PC repair shop or is it a goner?

    Regards.

    Mike
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #32

    I wouldn't go to a repair shop, waste of money for something that might not be repairable.
      My Computer


  3. Posts : 17
    Windows 7 Pro 64 bit SP1
    Thread Starter
       #33

    Evening All,

    Sorry for the delayed response. I've switched the hard-drive from my iffy machine into the identical Zoostorm machine from the office. As my drive is set up with the stuff I need and the office one was sat gathering dust it seemed the sensible thing to do. Luckily they must have been built from the same image because it's working quite happily. I always thought that it was impossible to simply switch HDDs from one machine to another .

    Anyway, memory tests are now good so all is well :)

    Roy, I would like to get to the bottom of the updates issue (assuming it's still present). Are there any tests that you would like me to run? Do I need to switch to another board as this is a dedicated BSOD board?

    Finally, many many thanks to all who have helped me with this problem, particularly axe0 & torchwood (Roy).

    Mike
      My Computer


  4. Posts : 7,108
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #34

    MXdiag


    Hi Michael,
    Time to run MXdiag again. Post #5
    Lets see what we get.

    Roy
    Last edited by torchwood; 24 Jan 2016 at 20:08.
      My Computer


  5. Posts : 17
    Windows 7 Pro 64 bit SP1
    Thread Starter
       #35

    Here you go Roy.

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-9W42J-37TFX-9T8Q7
    Windows Product Key Hash: pPT1Nzt9nsJBcWMgqG5ZavvtDuQ=
    Windows Product ID: 00371-OEM-8992671-00277
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {238BBA0A-375B-4D4B-B290-6FD232EEE8E7}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151230-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{238BBA0A-375B-4D4B-B290-6FD232EEE8E7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9T8Q7</PKey><PID>00371-OEM-8992671-00277</PID><PIDType>2</PIDType><SID>S-1-5-21-3351866394-3885183058-174732459</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>9012</Version><SMBIOSVersion major="2" minor="7"/><Date>20121029000000.000000+000</Date></BIOS><HWID>DBA03407018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>cmscom</OEMID><OEMTableID>zoostorm</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700277-02-1033-7601.0000-2412015
    Installation ID: 002436838023080516803715544703364560525503602483810430
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 9T8Q7
    License Status: Licensed
    Remaining Windows rearm count: 2
    Trusted time: 25/01/2016 22:27:24
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: LAAAAAEAAgABAAEAAAABAAAAAQABAAEAln1ahdwMGl186eqgZob6z1yklmM=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ALASKA		A M I
      FACP			ALASKA		A M I
      HPET			ALASKA		A M I
      MCFG			ALASKA		A M I
      FPDT			ALASKA		A M I
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      SSDT			SataRe		SataTabl
      BGRT			ALASKA		A M I
      SLIC			cmscom		zoostorm

    Regards.

    Mike
    Last edited by derekimo; 25 Jan 2016 at 22:32. Reason: Code box
      My Computer


  6. Posts : 7,108
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #36

    Updates


    Hi Mike,

    Its only showing a minor but annoying error code, 1 of there catch-all i dont know myself.
    More likely its picked up the hard drive change. If its updating fine dont worry about it.

    If your comp stops updating, then we might have to re-create the licence store, no biggy
    (MS run its WUA/WAT checker every 90 days, were on countdown.)


    Roy
      My Computer


 
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