BSOD Random timing (IRQL GT ZERO AT SYSTEM SERVICE)


  1. Posts : 16
    Windows 7 Home Premium 64 bits
       #1

    BSOD Random timing (IRQL GT ZERO AT SYSTEM SERVICE)


    Hey guys,

    I got IRQL GT ZERO AT SYSTEM SERVICE BSOD mostly when watching youtube or twitch
    I've attached the file from the instruction
    Any help would be greatly appreciated

    Thanks in advance!
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Visit Windows Update and install all updates, except for Windows 10.
    There are fixes released for problems regarding creating dumps, seeing they haven't been created.
      My Computer


  3. Posts : 16
    Windows 7 Home Premium 64 bits
    Thread Starter
       #3

    Alright the BOSD just happened again and I managed to grab the dump this time. Here you go
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    I would recommend to repair install BitDefender, to prevent certain other known issues between BitDefender and Malwarebytes I would recommend to apply following changes in BitDefender and Malwarebytes

    First:
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT


    Second:
    How to configure *Bitdefender* to exclude Malwarebytes files -
    Step 1. Open *Bitdefender*
    Step 2. Click on "Modules" near the bottom of the window so that you see a white screen
    Step 3. You should see a Protection tab with white background

    Step 4. click on the "Trusted applications" line in black, on the left side
    Step 5. You should see a new window BitDefender Trusted Applications

    Step 6. Click "Add" button (blue color)
    Use the navigation tree to get to the C drive and its sub-folders

    Step 7. Click on the + sign on the line Windows C drive

    Step 8. Navigate to 'C:\Program Files (x86)\Malwarebytes Anti-Malware' , select desired folder and click "OK"

    You will need to select each EXE file - one by one

    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamdor.exe
    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbampt.exe
    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
    C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe

    Step 9. Make sure that the option "Both" is checked and select "Add"

    Do also the same for C:\Program Files (x86)\Malwarebytes Anti-Exploit

    Step 10. Click "OK"


    How to add your Bitdefender folder to Malwarebytes "Malware Exclusions" list -
    Step 1. Open the Malwarebytes application
    Step 2. Click on "Settings"
    Step 3. Click "Malware Exclusions" in the left column
    Step 4. Click on "Add Folder"
    Step 5. Navigate to 'C:\Program Files\Bitdefender\Bitdefender 2016'
    Step 6. Click once on "C:\Program Files\Bitdefender\Bitdefender 2016" folder to highlight it
    Step 7. Click on "Select Folder"

    also do the same for the folder C:\Program Files\Bitdefender Agent

    Step 8. Close Malwarebytes
    Step 9. Reboot your computer <--Very Important!
    Source: https://forums.malwarebytes.org/topi...omment-1033547
      My Computer


 

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