BSOD While Playing Most Games; Formerly Not An Issue

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  1. Posts : 8
    Windows 7 Home Premium 54bit
       #1

    BSOD While Playing Most Games; Formerly Not An Issue


    So for the longest time I had absolutely no problem running almost any game on my computer, even if it was a little too graphically intensive for it. It would just run at a low framerate, then crash. But within the past few months, after not updating any hardware and without the presence of any malware on my computer, many games just seem to lead my computer to a BSOD without an easy explanation that I could find. I tried analyzing the dmp files myself, and it told me that "ntoskrnl.exe" was the cause. I looked up many different forum posts, even some on this website, with the same issue but without being able to find a solution that helps my case.

    I've been trying for weeks now to figure something out on my own, but I think I'm at my wit's end. Any help would be appreciated by now.
      My Computer


  2. Posts : 8
    Windows 7 Home Premium 54bit
    Thread Starter
       #2

    Bump? Any help is appreciated.
      My Computer


  3. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #3

    From the log dump (eventlog.txt) you provided:

    Code:
    Event[55745]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2016-05-04T17:25:58.327
      Event ID: 18
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Voldemort
      Description: 
    A fatal hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Cache Hierarchy Error
    Processor ID: 2
    There are several events like that, as well as numerous post-BSOD events indicating code 0x00000124 (which also seems to indicate fatal hardware error).

    The only easy troubleshooting step I can suggest is to make sure your CPU isn't overheating, or at least that the fan is functioning properly.

    Beyond that, do some research on the BSOD code, as well as some of the information provided in the event above. "Microsoft-Windows-WHEA-Logger", "Machine Check Exception", and "Cache Hierarchy Error" seem like good search queries to start with.
      My Computer


  4. Posts : 8
    Windows 7 Home Premium 54bit
    Thread Starter
       #4

    Thank you for your reply! Overheating is definitely not the issue, and I had formerly thought it could have been as well. However I checked out all of my computer's fans and even replaced the processor's thermal paste.

    Now...I looked into many different ways to find out what I could specifically do to fix the hardware error, or to find out what may be causing it, and a lot of the time it comes back to "update your motherboard's bios" which seems to be impossible because I checked asus's website and there were no downloads, and every one of there tutorial videos seemed to expect me to already have their program installed...which I do not and cannot find.

    Apart from that I can't seem to find anything else too viable. All of my ram is in good working condition(I did a memory test and got 8 passes), and I recently replaced the power supply too.

    At this point...is there anything else I should do?
      My Computer


  5. Posts : 8
    Windows 7 Home Premium 54bit
    Thread Starter
       #5

    Bump? Can anyone help with this?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

       Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with DriverNavigator & DriverToolkit, please remove them as it may cause trouble.


    WHEA is the Windows Hardware Error Architecture mechanism, the mechanism that detects hardware errors which are reported by the CPU, hence why you see Machine Check Exception which is the old version of the 0x124 WHEA Uncorrectable Error.

    It is noticeable that all errors of this month are on core 2, either a read error or a write error that involves the L1 cache of the CPU, a possible chance of a faulty CPU.



    Diagnostic Test

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800851aa08
    Section       @ fffffa800851ab90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL1_DRD_ERR (Proc 2 Bank 0)
      Status      : 0xb65a200000000135
      Address     : 0x0000000176f72c80
      Misc.       : 0x0000000000000000
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800847c908
    Section       @ fffffa800847ca90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL1_DWR_ERR (Proc 2 Bank 0)
      Status      : 0xb60040005d000145
      Address     : 0x000000002fd3b200
      Misc.       : 0x0000000000000000
      My Computer


  7. Posts : 8
    Windows 7 Home Premium 54bit
    Thread Starter
       #7

    I tried a number of different programs to monitor my CPU's temperature, but apparently none of them are compatible with my processor apparently. Is there another way to monitor CPU temperature?
      My Computer


  8. Posts : 201
    Windows 7 Professional x64, Arch Linux
       #8
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Allinardo said:
    I tried a number of different programs to monitor my CPU's temperature, but apparently none of them are compatible with my processor apparently. Is there another way to monitor CPU temperature?
    What programs did you try?
      My Computer


  10. Posts : 8
    Windows 7 Home Premium 54bit
    Thread Starter
       #10

    Thank you alphaniner, Core Temp managed to work. After running the stress test for 2 hours no errors came up. I even decided to then re-run the memory test and there were still no errors there either...are there any other possibilities?
    Last edited by Allinardo; 13 May 2016 at 23:34.
      My Computer


 
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