BSOD/Black Screens @desktop/video/youtube


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    BSOD/Black Screens @desktop/video/youtube


    Hello,
    I have visited the forum many times and did find answers for my previous problems, but now I am at loss.

    3 months ago I upgraded my gpu from Sapphire HD6970 to a Sapphire R9 390. All went well for a couple of weeks, but then the problem appeared. The PC will get a black screen when surfing, video playback or youtube. I have tried various "fixes" but nothing worked, so I had to do a new installation of Win. Alas, the problem persisted.

    Here is the log
      My Computer


  2. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #2

    Please, any help?
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi hurin8,

    Welcome to the 7forums :)

    Given it are 0x124 crashes please follow below suggestions.




    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest

    Make screenshots/photos of the results and post them.

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

    Make screenshots/photos of the results and post them.

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    1. Short Drive Self Test
    2. Short generic
    3. Long generic

    If the short generic fails, no need for the long generic.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make screenshots/photos of the results and post them.

    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Make screenshots/photos of the results and post them.




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.


    Make screenshots/photos of the results and post them.
      My Computer


 

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