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Windows 7: atikmpag.sys bsod - random times

23 May 2016   #1
moveit124

Windows 7 Professional x64
 
 
atikmpag.sys bsod - random times

Hello, I have been having BSOD for several weeks now. Just had one a few minutes ago and am getting quite fed up with it as this is a pretty new computer. I followed the instructions for the BSOD and am attaching the log file.

Any help would be appreciated.


My System SpecsSystem Spec
.
24 May 2016   #2
axe0

Windows 10 Pro
 
 

Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial


Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
Attachment 387143
My System SpecsSystem Spec
26 May 2016   #3
moveit124

Windows 7 Professional x64
 
 

i did what you said, still got a BSOD today... it keeps saying access denied when trying to ask the mini-dumps, can I just post the dmp file?
My System SpecsSystem Spec
.

26 May 2016   #4
axe0

Windows 10 Pro
 
 

Follow the Blue Screen of Death (BSOD) Posting Instructions when you want to upload the dumps
My System SpecsSystem Spec
26 May 2016   #5
moveit124

Windows 7 Professional x64
 
 

the original post has what following that tutorial says... and like i said when running the tool, it says "access denied) when attempting to read the mini-dump
My System SpecsSystem Spec
26 May 2016   #6
axe0

Windows 10 Pro
 
 

It doesn't read the dumps, it copies them to the zip file.
Does it happen when you run it at administrator?
My System SpecsSystem Spec
26 May 2016   #7
moveit124

Windows 7 Professional x64
 
 

yes it does the same thing regardless of running as admin or not
My System SpecsSystem Spec
26 May 2016   #8
axe0

Windows 10 Pro
 
 

Go to the Minidump folder location in Windows Explorer, right click while pressing the shift key and choose 'Open command prompt here' Open Command Window Here - Add or Remove Shift + Right Click
Enter following command, if no problems occur the dumps should then be copied to the desktop.
Code:
copy *.dmp %userprofile%\Desktop
You can then simply let the DM Log collect all other things and upload either 1 or 2 zips, if you want 1 you have to add the dumps or else you have to select the dumps > right click > send to > compressed (zipped) folder
My System SpecsSystem Spec
26 May 2016   #9
moveit124

Windows 7 Professional x64
 
 

Still says access denied, tried just copying it as well also says access denied. The permissions for are correct in the folder, so I am not sure why I cannot access it. I am also logged into the administrator account (and only account) on the computer.
My System SpecsSystem Spec
27 May 2016   #10
axe0

Windows 10 Pro
 
 

Please try to take ownership of the files themself
Take Ownership Shortcut
My System SpecsSystem Spec
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 atikmpag.sys bsod - random times




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