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Freeze Crash/Freeze Auto Restart r/t Hal.dll
Hey Admin,
Only within the past week & a 1/2 that I have started to experience freeze crashes on the laptop. It usually only happens with online games/ YouTube/ or using MPC-HC for movies. I also use it for work and have to use Citrix.
I updated my Flash player but still the freeze crashes with the latest one being last night but interestingly the BSV pgm didn't capture it that time this again was while playing online. I have about two months ago did a full clean install and had no difficulties till now. Also noted in my log was Ntoskrnl.exe+189baf, PCI.sys9bcf. I looked into my issue and have noted that hal.dll could be anything from driver related to hardware. Since that is so broad, I am hoping to pin it down with your help.
Specs:
Model: ASUS G53JW
Intel i7-740QM Processor @ 1.73 Ghz
Motherboard Chipset - IntelHM55 (IbexPeak M DH)
Intel 5 Series/34x0 Chipset PCH
BIOS - American Megatrends Inc. Bios release date - 10/05/2010 G53JW.209
NIC (Network Interface Device) for Ethernet and Wireless. - Atheros AR9285 (Azurewave) 2.0.0.74 06/08/09
Sound - Nvidia GF106 High Def Audio Controller 1.3.30.1 11/27/13
Graphics Card - Nvidia GeForce GTX 460M - 9.18.13.3221 12/18/13
HD Model: Seagate ST9750420AS
What has been done by me:
1. DL'd update KB2685811
2. Purchased new power charger battery
Not done:
1. Updated any drivers (yet)
2. Installed every MS 7 update because of past bad experiences when doing so.
3. No Overclocking/Power setting changes
To also note, my issue is very similar to user MK000000 at this thread
but I didn't want to hijack as we may or may not have the exact same issue. Attached is my BlueScreenView log and DM Log Collector zip.
Thanks in advance for the support.
Last edited by C0d3nPix3Ls; 12 Mar 2017 at 14:31.