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Windows 7: when I shut down I crash

19 Jul 2017   #11
larrys2006

Windows 7 pro 64bit
 
 
data

I disconnected the second drive but that did not help. all the mem came in a single kit together, I installed those drivers no help. I ran the mem test 13 times no error. I ran the voltage program.
I am getting confused on this part I can not find this in the program.


The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s See this for the rail voltage info PSUs 101: A Detailed Look Into Power Supplies (http://www.tomshardware.com/reviews/...ence,3061.html) (Section 2.) The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel FOR OTHER COMPONENTS PART B: Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic of mine for example. ***************


My System SpecsSystem Spec
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19 Jul 2017   #12
larrys2006

Windows 7 pro 64bit
 
 

Intel controllers? do you mean get a new ic chip? and how much would that be?
My System SpecsSystem Spec
19 Jul 2017   #13
larrys2006

Windows 7 pro 64bit
 
 
more

all settings in the bios are stock so the timings are selected by the computer.
My System SpecsSystem Spec
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19 Jul 2017   #14
larrys2006

Windows 7 pro 64bit
 
 

Their is no gray cable 24 pin they are all black it is a xfx supply.
My System SpecsSystem Spec
19 Jul 2017   #15
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by larrys2006 View Post
Intel controllers? do you mean get a new ic chip? and how much would that be?
Your motherboard specs show that your motherboard has an intel sata controller.
Have a look at the specs, P6X58D-E | Motherboards | ASUS Global
, specifically "Storage" part.
My System SpecsSystem Spec
19 Jul 2017   #16
larrys2006

Windows 7 pro 64bit
 
 
confused

You have a (P6X58D-E) motherboard.
I use to have one and I had nothing but problems with the Marvel mv91xx.sys.
As ace0 has posted; then I switch to Intel and the problems went away.

Jack

can you explain
My System SpecsSystem Spec
19 Jul 2017   #17
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Larry just for the record those rail voltages check out ok.

There is no VBATT or Vbatt (most unusual for an Asus board) why I cannot answer that one sorry but I shall make a priority to find out - maybe the BIOS is the best site to find that if you so wish and if it were me I would check.

Now there must be a grey cable at pin 8 see pic as I have yet to come across a 24 pin plug hat does not have one.

Now I know that a few members do not like HW Info and have their own preferences to checking tis info/data out but I use it simply because checking with a digital multi meter on many occasions the HW output is correct and I have also checked with other software that will gives different results than HW Info.

The choice is your my friend but keep in mind that PSU's are a common cause of computer failures and far more so than most would like to think and/or admit to.

I think if you wish to read further then there are some good references to this in the repair books put out by a certain Scott Mueller.


Edit: I almost forgot you are using 6GB RAM are those sticks a mixture of 4GB and 2GB or a matched set of 2GB? and are they ste in the channel slots as per the users manual??
My System SpecsSystem Spec
20 Jul 2017   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Quote   Quote: Originally Posted by larrys2006 View Post
You have a (P6X58D-E) motherboard.
I use to have one and I had nothing but problems with the Marvel mv91xx.sys.
As ace0 has posted; then I switch to Intel and the problems went away.

Jack

can you explain
Your motherboard has 2 Marvell sata ports that are 3.0. They run on a Marvell sata controller.
What I had to do was not use those sata ports. I know those sata connection are faster but they didn't always work.
I switched to the other sata ports which were slower but they worked. Those other sata ports used the Intel Controller.

Note.
The slower Intel sata 2.0 ports worked and in most things I couldn't tell any difference in speed.
What is fast today and doesn't work tomorrow does not impress me.

Check your motherboard manual and it will show you which sata connection are what.

Jack
My System SpecsSystem Spec
20 Jul 2017   #19
larrys2006

Windows 7 pro 64bit
 
 

yes they are 2gig each a matched set.
My System SpecsSystem Spec
20 Jul 2017   #20
larrys2006

Windows 7 pro 64bit
 
 

I also have a problem that when I hit sleep on the key bord or under the start button the monitor power button turns orange and the screen goes blank but the fans do not shut down. Is this problem connected?
My System SpecsSystem Spec
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 when I shut down I crash




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