BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD whenever i use my touchpad ELAN PS/2 Port Smary-pad


    How can i fix the problem? i was on windows 10 then i restored my laptop to windows 7.
    this is the info.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 13321

    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA800B308010
    BCP2: FFFFF880049711FC
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\072217-49857-01.dmp
    C:\Users\Keanu\AppData\Local\Temp\WER-141711-0.sysdata.xml

    Read our privacy statement online:
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    C:\windows\system32\en-US\erofflps.txt


    I also used the app Bluescreenview

    dump file: 072117-24928-01.dmp
    Crash time: 7/21/2017 3:01:54 PM
    Bug check settings: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    bug check code: 0x000000d1
    parameter 1: fffffa84`0ad50660
    parameter 2: 00000000`00000002
    parameter 3: 00000000`00000000
    parameter 4: fffff880`03078cd9
    Caused by driver: ETD.sys
    Caused by address: ETD.sys+5cd9
    processor: x64
    Crash address: ntoskrnl.exe+70e40
    Full Path: C:\windows\Minidump\072117-24928-01.dmp
    Processors Count: 8
    Major Versions: 15
    Minor Versions: 7601
      My Computer

  2.   My Computer


 

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