BlueScreen during Sleep (High performance power plan)


  1. Posts : 2
    win 7 64 bit
       #1

    BlueScreen during Sleep (High performance power plan)


    Hello everyone! Please let me know if I'm missing something important, as I'm new to the forum and not the most learned with computers.

    I put my computer on sleep overnight and whenever I leave it for a while during the day. I've been doing this since I got it. There weren't any problems until I put it to sleep for a little under 48 hours, and only noticed that it unexpectedly shutdown at 12:50:28 PM on 8/11/2017. This happened two more times as I tried to fix the issue, once at 6:20:51 PM on 8/13/2017, and again at 9:23:41 PM on 8/13/2017. All shutdowns happened during user-prompted sleep.

    Before the first shutdown, I was on the balanced power plan, then made changes after to try and avoid the issue. I switched to high performance and changed advanced settings to the following:

    Require password on wakeup: Yes
    Turn off hard disk after: Never
    Javascript Timer Frequency: Maximum Performance
    Desktop background settings>Slide show: Available
    Wireless Adapter Settings>Power Saving Mode: Maximum Performance
    Sleep after: Never / Allow wake timers: Enable
    USB selective suspend setting: Disabled
    Power button action: Sleep
    Sleep button action: Sleep
    PCI Express>Link State Power Management: Off
    Minimum processor state: 100%
    System cooling policy: Active
    Maximum processor state: 100%
    Turn off display after: Never
    When sharing media: Prevent idling to sleep
    When playing video: Optimize video quality
    This didn't really help. Using the Event Viewer, I can confirm that I put my computer to sleep more than these three times the past 3 days, and not every sleep state resulted in a BSoD. I would like to fix this as soon as possible, since sleep mode is supposed to be a convenience for leaving work to be resumed the next morning, a luxury I'd like to keep for this coming semester!

    I viewed the details for the most recent unexpected shutdown, they're listed below:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9f
    BCP1: 0000000000000003
    BCP2: FFFFFA8006B87060
    BCP3: FFFFF80000B9A4D8
    BCP4: FFFFFA800FFFB010
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\081417-69014-01.dmp
    C:\Users\User\AppData\Local\Temp\WER-145190-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    Thank you for reading.
    Last edited by Revenire; 14 Aug 2017 at 13:11. Reason: Changed my computer username to just User for privacy's sake.
      My Computer

  2.   My Computer


  3. Posts : 2
    win 7 64 bit
    Thread Starter
       #3

    Thank you, here's the .ZIP file, will edit original post with it once I can.
    Last edited by Revenire; 15 Aug 2017 at 22:37.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Your report states that you are using a Non Genuine copy of software
    This forum's Rules clearly state that help will not be provided to those using Non genuine Software.

    Rule 4
    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


    One of the main reasons for this is that the act of pirating software will inevitably change the working of software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:05.
Find Us