BSOD from Chrome/Access to internet, error


  1. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
       #1

    BSOD from Chrome/Access to internet, error


    Hi,

    I'm experiencing quite a lot of BSOD from after using Chrome or when my laptop was connected to the internet. I've already attached the required file, I'd be very grateful for some helps to solve this problem.

    Thanks,
    Craigster

    P.S.
    Here's the error log as well

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF88003FCCFD4
    BCP3: FFFFF88008211850
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\122019-16442-01.dmp
    C:\Users\MY COMPUTER\AppData\Local\Temp\WER-32011-0.sysdata.xml
      My Computer


  2. Posts : 188
    Windows 8.1 Enterprise x64
       #2

    Update:
    Graphics driver - https://www.amd.com/en/support/graph...radeon-hd-6450 (A different graphics card is listed here, but this driver also applies to your graphics card)
    BIOS - HP 1000-1b09AU Notebook PC Software and Driver Downloads | HP(R) Customer Support
      My Computer


  3. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    MrPepka said:
    Update:
    Graphics driver - https://www.amd.com/en/support/graph...radeon-hd-6450 (A different graphics card is listed here, but this driver also applies to your graphics card)
    BIOS - HP 1000-1b09AU Notebook PC Software and Driver Downloads | HP(R) Customer Support
    Thanks! I already updated my graphic card, but the BIOS update is blocked somehow despite my BIOS is the older version. Here's the pic:

    https://www.sevenforums.com/attachme...1&d=1576840014
      My Computer


  4. Posts : 188
    Windows 8.1 Enterprise x64
       #4

    It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
      My Computer


  5. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #5

    MrPepka said:
    It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
    Alright, let's hope it won't encounter any BSOD anymore. Thanks for the help.
      My Computer


  6. Posts : 4
    Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
    Thread Starter
       #6

    MrPepka said:
    It turns out that this BIOS update is not intended for your computer for some reason. In that case, leave the BIOS in the version you have and watch if you still have BSODs
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: a
    BCP1: 0000000040CC0048
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002CE4FA1
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\122219-17815-01.dmp
    C:\Users\MY COMPUTER\AppData\Local\Temp\WER-35802-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Apparently I still suffer some BSOD with this kind of error
      My Computer


 

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