System Crash + while booting 7 stuck

Page 2 of 2 FirstFirst 12

  1. Posts : 28,845
    Win 8 Release candidate 8400
       #11

    Taccu said:
    So it's me again


    I think, now i know why i have these Blue Screens,

    i tried now 3 times,

    everytime i want to install the new driver for my Geforce 9800 GTX + card, i have a Bluescreen.

    Any one who knows, how to handle this?

    PS: Minidump attached
    H and welcome

    It may be your graphics driver but the analysis doesnt show that. This is still a hardware issue. did you follow the instructions about a 124 bugcheck?

    One thing i did notice is the nvstor64.sys (backup) was loaded at the time. do you have the most current version?

    Ken

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\011110-33649-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`0285b000 PsLoadedModuleList = 0xfffff800`02a98e50
    Debug session time: Mon Jan 11 14:51:09.232 2010 (GMT-5)
    System Uptime: 0 days 0:35:35.996
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa80049a1038, b22dc000, 175}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvstor64.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80049a1038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b22dc000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_AuthenticAMD
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  msiexec.exe
    
    CURRENT_IRQL:  f
    
    STACK_TEXT:  
    fffff880`009eea08 fffff800`02824903 : 00000000`00000124 00000000`00000000 fffffa80`049a1038 00000000`b22dc000 : nt!KeBugCheckEx
    fffff880`009eea10 fffff800`029e1513 : 00000000`00000001 fffffa80`049d7660 00000000`00000000 fffffa80`049d76b0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009eea50 fffff800`028245c8 : 00000000`00000728 fffffa80`049d7660 fffff880`009eedb0 fffffa80`040b6d00 : nt!WheaReportHwError+0x263
    fffff880`009eeab0 fffff800`02823f1a : fffffa80`049d7660 fffff880`009eedb0 fffffa80`049d7660 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009eec00 fffff800`02817e8f : fffffa80`040b6d88 00000000`00000001 fffff880`009eee30 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009eec40 fffff800`028cb7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
    fffff880`009eec70 fffff800`028cb613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009eedb0 fffff880`010b605a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`0929db48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvstor64+0x2205a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
    
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 15
    Windows 7
    Thread Starter
       #12

    so i tried it another time

    installing the Driver you posted(i downloaded to be sure it is the same)

    Minidump attached




    EDIT: Didnt read the post of zigzag before posting this, where could i get an update for this "nvstor64.sys" ?
      My Computer


  3. Posts : 15
    Windows 7
    Thread Starter
       #13

    so
    Update:

    1. All Drivers are now up to date(except the video one)
    2. Mdsched found in 4x2 Tests nothing
    3. Chkdsk found in 3 Tests nothing
    4. None of my hardware components are or were ever overclocked


    Mfg
      My Computer


  4. Posts : 2,573
    Win7 Ultimate X64
       #14

    If you cant get gfx driver to install at all you could try an older version, last one they released or try installing the driver without the full software package it offers you
    Uninstall old gfx software/driver before you begin
      My Computer


  5. Posts : 7
    windows 7 ultimate
       #15

    if you have the wrong drivers, it can cause a bluescreen. Some drivers wont install as the hardware is not correct and will prompt you with that incorrect error, but some of the drivers will install even though it is not the right hardware causing that bluescreen.
      My Computer


  6. Posts : 15
    Windows 7
    Thread Starter
       #16

    Going to try to uninstall the driver and install the new one, if this fails i will try an older one.

    Overheating issue i want to fix with cleaning the fan and put another fan in front of the mainboard.




    Results will be posted here.


    thx
      My Computer


  7. Posts : 15
    Windows 7
    Thread Starter
       #17

    i tried to install my video driver now it aborts with this




    Error Code: -5005 : 0x8000ffff
    Error Information:
    >Kernel\KernelMedia.cpp (95)
    >SetupNew\setup.cpp (836)
    PAPP:
    PVENDOR:
    PGUID:
    $14.0.0.162
    @Windows Vista Service Pack 0 (7600) Non IE/Netscape 57868.30470
      My Computer


  8. Posts : 15
    Windows 7
    Thread Starter
       #18

    ok sry for 3 or 4 posts in a row


    i started the setup a several times now, and finally it installed but told me that nothing has been modified

    and if i search for the driver via the windows driver update function it says that the optimal driver is already installed.

    now:
    my Driverdate: 20.11.2009
    my Driverversion: 8.17.11.9562




    could it be that the bluescreen(s) was a cooling issue only?
      My Computer


  9. Posts : 7
    windows 7 ultimate
       #19

    it is possible
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 02:28.
Find Us