Win 7 BSOD


  1. Posts : 21
    win 7
       #1

    Win 7 BSOD


    I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!
      My Computer


  2. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #2

    6027 said:
    I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!
    Hello Tucker, Welcome to SF,

    I guess the issue is with your Network card Rt64win7.sys remove the existing driver and download the driver from Manufactures website NOT from Windows update. Also your Display drivers also seems to have some issues dxgmms1.sys remove the existing driver and download the driver from Manufactures website.

    I would also recommend to try the following steps
    Start > Run > CMD > Right Click and Run as administrator > Chkdsk /f /r

    Run the Memory Diagnostic & HD Diagnostic
    Also i would recommend to run System Integrity Checker

    Start > Run > CMD > Right Click and Run as administrator > SFC/ SCANNOW


    Hope this helps,
    Captain
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    6027 said:
    I'm posting these for a friend of mine. He recently got 7 to install on his desktop but keeps blue screening. Any help would be greatly appreciated, he just wants to game!

    Hi and welcome

    These are all over the map which is usally indicative of a hardware problem, and since they all involve memory
    He should download memtestx86 and run it for 4 passes
    run a system file check
    type cmd in search>right click and run as admiin>sfc /scannow

    If he is overclockint tell him to stop
    let us know

    Ken




    Code:
    013110-22791-01.dmp    1/31/2010 9:05:08 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    ffffffff`c0000005    fffff800`028a57f1    00000000`00000000    ffffffff`ffffffff    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-22791-01.dmp    3    15    7600    
    013110-26613-01.dmp    1/31/2010 7:03:50 PM    KMODE_EXCEPTION_NOT_HANDLED    0x0000001e    00000000`00000000    00000000`00000000    00000000`00000000    00000000`00000000    Rt64win7.sys    Rt64win7.sys+28401                    x64        C:\Users\K\Desktop\New folder (3)\013110-26613-01.dmp    3    15    7600    
    013110-32963-01.dmp    1/31/2010 5:49:38 PM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    ffffffff`c115ffd9    00000000`00000000    fffff800`02b0e7e6    00000000`00000002    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-32963-01.dmp    3    15    7600    
    013110-25740-01.dmp    1/31/2010 6:06:06 PM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c000001d    fffff800`02bbfa8d    fffff880`079f9ab0    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    x64        C:\Users\K\Desktop\New folder (3)\013110-25740-01.dmp    3    15    7600    
    013110-20108-01.dmp    1/31/2010 7:13:18 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`03f371d8    fffff880`051193a8    fffff880`05118c00    dxgmms1.sys    dxgmms1.sys+37790                    x64        C:\Users\K\Desktop\New folder (3)\013110-20108-01.dmp    3    15    7600
      My Computer


  4. Posts : 4
    Windows 7 Ultimate 64-bit
       #4

    Hey guys, this is the individual whom the OP posted for. I am new to much of this so bear with me. I updated the video card through NVidia already, so wouldn't the display drivers be up to date? Also, how do I remove am existing driver?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    PoindexterT said:
    Hey guys, this is the individual whom the OP posted for. I am new to much of this so bear with me. I updated the video card through NVidia already, so wouldn't the display drivers be up to date? Also, how do I remove am existing driver?
    If yours are the dmp files that I just analyzed, its not your video driver.

    The four crashes below were from memory which is why I suggested yoou download memtestx86

    Ken
      My Computer


  6. Posts : 4
    Windows 7 Ultimate 64-bit
       #6

    I just finished running the system integrity check and it found no issues. I have done the memtestx86 diagnostic before, but only for 2 passes so I suppose I will give it another shot.
      My Computer


  7. Posts : 4
    Windows 7 Ultimate 64-bit
       #7

    I just attempted to do the memtestx86. I gave it three attempts and in all of them the system would restart itself after the test had run about five seconds.

    UPDATED: I pulled one stick of RAM out and ran the test again. It lasted about a minute and a half before the test froze after finding an error. I then pulled that stick and ran the other. It did not freeze, but within two minutes had found hundreds of errors, all in test 5. Also, for some reason my video card stopped showing an image after one of my restarts so I had to plug my moniter into my motherboard. I am not sure if these two things are related, but thats my situation.
    Last edited by PoindexterT; 01 Feb 2010 at 01:06.
      My Computer


  8. Posts : 4
    Windows 7 Ultimate 64-bit
       #8

    Bump.
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    Follow the steps starting at STEP 7 in this link: Memory Diagnostics
    It will help you to determine where the error(s) is(are) coming from.
      My Computer


 

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