hi peeps i wonder if anybody can help i've got windows 7 ultimate retail installed on my pc and everything was fine till yesterday when all of a sudden it crashed and when i restarted explorer won't start, it also won't start in safe mode. i have tried to use the repair feature on the install disc but that didn't work. i've also tried system resore but still nothing. please help
Welcome!
Can Windows boot? You may want to test your hard drive and RAM.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder.. Boot from the CD, and run at least 5 passes.
yeah windows boots and i can get other programs ie antivirus to work by going into task manager it is just explorer
i'll try the system files check but like i said i have already tried system restore and that didn't work. i also tried the repair install but not sure how to get it to work without explorer as it won't autorun lol sorry oh also how do i get the elevated comand propt without any start menu?
You can start a new task in task manager, and type explorer.exe.
Attachment 65678
If it works, great. If not, you can pull up a command prompt by starting cmd.
i tried that but explorer wouldn't start lol also if i do the command prompt from there wouldn't it be the ordinary cmd promt and not the elevated one?
Don't worry about that. It should work anyway.
Here's what mine says, because I have an administrator account:
Attachment 65679
If you want to start the setup from the command prompt, first, find your DVD drive letter.
Try these commands:
D:\setup.exe
If you get an error, try the E drive:
E:\setup.exe
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