PC shut down unexpectedly

Jonathan_King said:

I honestly have no idea what drivers will or will not work. I just suggest playing around with different drivers until you find one that works for you.

OK, thanks Jonathan.

Ok, I downloaded the latest driver for my display card yesterday from www.nvidia.com. without any probelem and everything seemed to be working fine.

However, about 25 minutes ago I was in safe mode (as a precaution) and then tried to boot up in normal mode and in doing so got the BSOD. I then tried to start up a couple of times without success so I manually shut down then tried to reboot in safe mode again but got the following message:

"Input not support."

Then I tried to start in safe mode again, this time successfully.

I found the following in the event viewer:

16:50 'The winlogon notification subscriber <GPClient> was unavailable to handle a notification event.

16:54 'The power system shutdown at 16:54:55 was unexpected.'

16:55 'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed or lost power unexpectedly.'

16:55 'The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (etc.). A dump was saved in: C:\windows\MEMORY.DMP. Report Id:050610-15381-01.

16:55 'The following boot-start or system-start driver(s) failed to load:

bdfsfltr
bdfwfpf
discache
spldr
Wanarpv6.'

Any suggestions?

Jonathan_King said:

bdfsfltr and bdfwfpf are part of Bit Defender. It is certainly not the first time I have seen BD cause problems, including BSODs.

Uninstall it completely in Programs and Features. If you have to use Safe Mode, do so. Then run this removal tool: http://www.bitdefender.com/uninstall

Now is not the time to install any programs, but as soon as you feel the problem is over, download and install Microsoft Security Essentials.

Ok, many thanks Jonathan, I will do as you suggest and get back to you. :)

just wanted to ask, did this problem start 2 days ago? on the 4th or there abouts.. lm trying to track the bug lve been experiencing.

on the 4th my bitdefender had a program update, the first crash l wasnt exactly using my PC just came back to a blue screen, however the second one happened exactly when l was manually updating bitdefender, considering this was posted 2 days ago it seems to match the time my issues started.

timeless said:

just wanted to ask, did this problem start 2 days ago? on the 4th or there abouts.. lm trying to track the bug lve been experiencing.

on the 4th my bitdefender had a program update, the first crash l wasnt exactly using my PC just came back to a blue screen, however the second one happened exactly when l was manually updating bitdefender, considering this was posted 2 days ago it seems to match the time my issues started.

No, I have had this problem for several weeks now. However, yesterday I uninstalled bitdefender and replaced it with Microsoft Security Essentials (which is a free download) and so far things seems ok, but it's very early days.

Just got the Blue Screen of Death again so can't be bitdefender.

I find if I go into safe mode for a bit then try to start up in normal mode it works but it's all very unsatisfactory. Somebody has suggested a low level format. Would this help?

seems my problems are likely hardware related, l reinstalled and got errors, lve just bought more ram hopefully it will cure the problem (can only hope)