Photoshop Crash - Error Message


  1. Posts : 58
    Windows 7 Professional 64 Bit
       #1

    Photoshop Crash - Error Message


    My photoshop has been crashing on a regular basis lately, the message I get is below. Anyone have a clue what is causing it or how I can fix it?

    Thanks!

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 12.0.0.0
    Application Timestamp: 4bbc5b10
    Fault Module Name: atio6axx.dll
    Fault Module Version: 6.14.10.8545
    Fault Module Timestamp: 4b73935a
    Exception Code: c0000005
    Exception Offset: 0000000000092d44
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 7fa4
    Additional Information 2: 7fa4e3d0406beb6df0a49eb38fdf5883
    Additional Information 3: a411
    Additional Information 4: a411a7b4e0ee198ec4678d7c7314194a

    Read our privacy statement online:
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      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    thomamon said:
    My photoshop has been crashing on a regular basis lately, the message I get is below. Anyone have a clue what is causing it or how I can fix it?

    Thanks!

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 12.0.0.0
    Application Timestamp: 4bbc5b10
    Fault Module Name: atio6axx.dll
    Fault Module Version: 6.14.10.8545
    Fault Module Timestamp: 4b73935a
    Exception Code: c0000005
    Exception Offset: 0000000000092d44
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 7fa4
    Additional Information 2: 7fa4e3d0406beb6df0a49eb38fdf5883
    Additional Information 3: a411
    Additional Information 4: a411a7b4e0ee198ec4678d7c7314194a

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    The exception code c0000005 is a memory exception. I would download a 3rd party app to test it called memtestx86. Burn it to a cd, and run it for at least 7 passes

    Ken
      My Computer


 

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