BSOD on boot

CarlTR6 · 03 Jul 2010

tatiesjnr said:

Hey, i couldn't find anyway of updating the intelsmb.sys driver but i did update many other drivers which seem to have greatly increased the performance of my pc.

On boot this morning i received another BSOD mindiump attached to me this looks like theres something seriously wrong with the system files, bluescreen view is showing that it was caused by, "avipbb.sys" which is a driver for avira antivir the anti virus i installed as a back-up when AVG was causing BSOD's.

I've turned on driver verifier again and i will let that run.

Here is what I find on the intelsmb.sys driver:

http://downloadmirror.intel.com/1169...012_Readme.txt

Driver information of device - Intel(R) 82801CA/CAM SMBus Controller - 2483 (Intel(R) SMBus 2.0 Driver)

This one is an interesting read:

Running Old SMBus driver on Windows 7

It doesn't not look like there is an update for this driver. This is planned obsolescence on Intel's part. It appears that this driver is part of an Intel control center for monitoring temperatures and possibly controlling fan speed.

If you are not having any more problems, I would not worry about this driver. If you decide to get rid of it, you might be able to uninstall the control center or rename the driver from intelsmb.sys to intelsmb.bak. If you choose this route, create a restore point first or create a system image.

If it were my system, I would run it and see if I have any more problems. "If it ain't broke, don't fix it." As you can see from the links, others have had BSOD's involving this driver. This is just my opinion. :)

ttran · 03 Jul 2010

If it were my system, I would run it and see if I have any more problems. "If it ain't broke, don't fix it." As you can see from the links, others have had BSOD's involving this driver. This is just my opinion.

NICE WORK CARL!!!
You can reset verifier from the command prompt , with Verifier /reset

CarlTR6 · 03 Jul 2010

Thank you, Tuan.

tatiesjnr · 07 Jul 2010

Hey, sorry i havn't replied with the results i've been working this weekend.

I thought the problem had been fixed, then the problem started again

minidump attached

Thanks for all the help so far

ttran · 07 Jul 2010

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Have you installed newest BIOS update since u installed window 7

I couldn't see much in this dump file, I would suggest to enable Driver Verifier again:
Using Driver Verifier to identify issues with Drivers

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.494\070710-19578-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a12000 PsLoadedModuleList = 0xfffff800`02c4fe50
Debug session time: Wed Jul  7 13:43:59.005 2010 (UTC + 7:00)
System Uptime: 0 days 0:00:08.035
Loading Kernel Symbols
..................................................
Loading User Symbols
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a01018a490, 1, fffff80002e19d35, 2}


Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!WmipAllocEntry+115 )

Followup: MachineOwner
---------

Regard,

Tuan

tatiesjnr · 07 Jul 2010

yes, i installed the most recent BIOS update the same day i installed Windows 7.

I'll turn driver verifier on again

tatiesjnr · 08 Jul 2010

Just a quick update i've had a friend with windows 7 32 bit on a spare hard drive. I put that into my machine and it didn't BSOD which is showing its definatly a driver error or the more reasonable option a problem with the system files.

tatiesjnr · 08 Jul 2010

hahaha MORE news that didn't take long. I installed these two thing:

Intel_Chipset_V9111020
AsusUpdt_V71803

I used the update tool to check for a new BIOS update, and there was one, it looks like the one i tried to install earlier didn't fully update for some reason.

Cause for concern, the Intel chipset... BSOD on boot :)

Results at last... I hope.

Only problem is i forgot to switch the options to minidump instead of memory dump and its a 160mb file

it was also set to restart straight away but i caught a glimpse and im pretty sure it was a "50" or "05" BSOD whichever way round it is. The same ones ive had earlier anyway.

I shall leave this hard drive as it is then hopefully it will BSOD again

tatiesjnr · 09 Jul 2010

hey, i received the minidump and guess what... its blaming AVG again. Is there any chance that the intel chipset could be clashing with well almost all my programs/drivers? If it is what should i do remove it and try and older one or try and find a newer one (i downloaded the most up-to date one off of the asus website).

The only other thing it could be is the asus update tool i downloaded.

ttran · 09 Jul 2010

STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA

Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

AVG is known to cause BSOD, on some systems. I suggest that you uninstall it while trouble shooting using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.

Update this driver, it hit me at the first sight, window 7 doesn't like out of date driver:

Code:

atkkbnt  atkkbnt.sys  Tue Oct 18 14:01:37 2005 (43549DD1)

It is ASUS Help driver For Keyboard Service. is a driver file from company ASUSTeK COMPUTER INC. belonging to product ASUS Help driver For Keyboard Service..

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.494\070910-34866-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82e4a000 PsLoadedModuleList = 0x82f92810
Debug session time: Fri Jul  9 13:20:41.040 2010 (UTC + 7:00)
System Uptime: 0 days 0:00:14.383
Loading Kernel Symbols
...............................................................
.....................
Loading User Symbols
Unable to load image avgldx86.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgldx86.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx86.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {e31bda55, 0, 930320ed, 2}


Could not read faulting driver name
Probably caused by : avgldx86.sys ( avgldx86+1b0ed )

Followup: MachineOwner
---------

Regard,

Tuan