Windows 7 doesn't go past Starting Windows


  1. tilsid
    Posts : 6
    windows 7 professional
       New #1

    Windows 7 doesn't go past Starting Windows


    Hi guys,
    So recently my computer has started behaving weirdly. This has never happened before and I find it weird because I haven't changed any settings.
    So the problem is that when I restart or turn on my laptop, everything works fine until the welcome screen. I can the the hp logo at the start, the starting windows screen but then the screen is blank (instead of the welcome screen) and all I see is my mouse which I can move around. After 40-50 seconds, the laptop restarts and this continues 3-4 times. Finally windows loads.
    This even happens when I try to boot into safe mode. I don't understand whats causing the problem here.
    I have attached what i can see (Starting Windows) and can't see (Welcome, only black screen with movable mouse) . Can anyone help me out here? I'm on Win7Pro.
    Thanks!
      My Computer
    Quote Quote

  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Does it happen with clean boot?
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
      My Computer
    Quote Quote

  4. tilsid
    Posts : 6
    windows 7 professional
    Thread Starter
       New #3

    Yes it does richc46
      My Computer
    Quote Quote

  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Download and scan with malwarebytes
    http://www.malwarebytes.org/mbam.php

    Run an antivirus scan.
      My Computer
    Quote Quote

  7. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #5

    Im posting separately, so that you do not miss this.
    After the virus scan and malware scan, if you still have the problem do THIS
      My Computer
    Quote Quote

  8. tilsid
    Posts : 6
    windows 7 professional
    Thread Starter
       New #6

    Ok thanks, will let you know later.
      My Computer
    Quote Quote

  10. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #7

    Just take your time, I or someone else will be here to help.
      My Computer
    Quote Quote

  11. tilsid
    Posts : 6
    windows 7 professional
    Thread Starter
       New #8

    Nope, none of that helps. Even the startup repair did nothing.
      My Computer
    Quote Quote

  12. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #9

    Repair Install
      My Computer
    Quote Quote

 

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