New
#1
Bluescreen problems with brand new Notebook
Hello folks,
I registered here and this forum looks really nice and profesional and I hope that you guys can help me. So this is my problem: I have a Dell
Studio 1747, with intel i7 720-QM processor, 4GB RAM and ATI Mobility Radeon 4650. My OS is Windows 7 as 64bit version. I bought it 3 weeks ago and I'm geting a bluescreen very
often, 1-4 times per day, in all kinds of situations, it doesnt matter if I'm just listening music and actually doing nothing or if I'm surfing
or if I'm playing games which makes the hardware reach its lI'mits, its always the same bluescreen with this description:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80002A44E58
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files which can be helpful:
C:\Windows\Minidump\070210-19983-01.dmp
C:\Users\Frozenthunder\AppData\Local\Temp\WER-225218-0.sysdata.xml
This problem occured just 1 day after i bought this notebook.
I did much research and I also updated my BIOS and Graphic driver, but the problem still occurs. I was reading, that people which used some other
Windows version (Vista/XP) before never had the problem, but as soon as they installed Windows 7 as 64bit version they got this bluescreen. So
maybe it's a problem with Windows 7? Or is it the Hardware? I attached the latest dump file.
Last edited by Frozenthunder; 20 Jul 2010 at 16:02.