Troubleshooting stop 0x7B and stop 0xED.

Arc

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As Carrona.org says:

[FONT=&quot]STOP 0x0000007B: INACCESSIBLE_BOOT_DEVICE [/FONT]
[FONT=&quot]Usual causes:[/FONT][FONT=&quot] Hard drive, File system, Boot sequence errors, Device driver, and Virus infection (in particular check the MBR)[/FONT]
[FONT=&quot]STOP 0x000000ED: UNMOUNTABLE_BOOT_VOLUME [/FONT]
[FONT=&quot]Usual causes:[/FONT][FONT=&quot] Hard drive problem, File system problem, Improper boot parameters[/FONT]​
Troubleshooting stop 0x7B and stop 0xED are different from those other bugchecks, because crash dumps are not obtained in these two cases, as there two bugchecks don’t allow to computer to boot up; neither in normal mode nor in safe mode. And that is why specific troubleshooting strategy is required for those cases.
   Tip
If The computer is failing to boot without showing stop 0x7B or oxED, it is suggested to follow Troubleshooting Windows 7 Failure to Start.

   Information
Tools needed:


[FONT=&quot]What may resist the access to the boot files? If we list the possibilities up, out job becomes sort of easier. So let us list those possibilities up. [/FONT]

  1. [FONT=&quot]Changed storage/SATA controller mode;[/FONT]
  2. [FONT=&quot]Boot sequence error;[/FONT]
  3. [FONT=&quot]File system problem;[/FONT]
  4. [FONT=&quot]A problematic device driver;[/FONT]
  5. [FONT=&quot]Virus infection;[/FONT]
  6. [FONT=&quot]Improper boot parameters; and[/FONT]
  7. [FONT=&quot]Hard drive failure.[/FONT][FONT=&quot]
    *
    If the HDD is not failing, then the easiest way to solve these two BSODs is to perform a Clean Reinstall.
    [/FONT][FONT=&quot]
    [/FONT]
[FONT=&quot]Let us discuss them in detail.
[/FONT]



1

Changed storage/SATA controller mode:



[FONT=&quot]Generally there are three possible storage controller modes available, viz[/FONT]

  • [FONT=&quot]IDE/ATA/SATA[/FONT]
  • [FONT=&quot]AHCI[/FONT]
  • [FONT=&quot]RAID[/FONT]
[FONT=&quot]Windows boots using the storage controller mode on which it is originally installed. So, if by any chance the storage controller mode is changed to something other, then it will refuse to boot up. [/FONT]
[FONT=&quot]In this case, boot into the BIOS setup. Notice very minutely what is set as the controller mode, and remember it*. Now apply the other mode available. Save the change and exit from BIOS setup. [/FONT]
[FONT=&quot]Now try to boot to the computer. If it still does not boot, apply the other remaining mode. See how it goes.[/FONT]

[FONT=&quot]If windows fail to boot with all the available storage controller modes, then storage controller is not the reason behind the issue. Apply the initial mode back (that you need to remember* properly) and shift to the next possibility.
[/FONT]
[FONT=&quot]
   Information
All the board manufacturers use different BIOS setups. So it is not a unique process to change between the storage controller modes. As an example, here is how to change them in a Gigabyte motherboard:
[/FONT]
   Information


  1. [FONT=&quot]Press the “delete” key during POST to boot into BIOS setup. [/FONT]
  2. [FONT=&quot]Go to Peripherals > SATA Configuration

    1.jpg

    [/FONT]
  3. [FONT=&quot]Double Click on SATA mode selection gives the option to shift between modes.

    2.jpg
    [/FONT]
[FONT=&quot]But the place and title for the same thing will be different on different boards. [/FONT]

http://www.sevenforums.com/bsod-hel...kly-moves-different-screen-2.html#post3107296



2

Boot sequence error:



If the HDD/SSD containing the boot files is not accessible due to boot sequence error, that is also to be rectified within BIOS setup.



3

File system problem:



The file system on the HDD also may cause such a BSOD. Disc Check Commands are useful to detect those problems and attempts for possible recovery.

  1. Open a Command Prompt at Boot.
  2. Run Chkdsk from Command Prompt (Option Two of How to Run Disk Check in Windows 7)
For switches, /r and /f are recommended.



4

A problematic device driver:



It may be very hard in this case where windows refuses to boot. But if it is anyhow to possible to boot to System Recovery Options, then it may be attempted to detect the failing device driver.
Boot to System Recovery Options . Try Safe Mode with Command Prompt. In the command prompt .... enter the command ....

  • start msconfig
It will open the system configuration window, with the "general" tab selected.

  • Click the "startup" tab. Click "Disable all" > Apply > OK.
  • Click on "services" tab. Check the "Hide all Microsoft Services"; Click "Disable all" > Apply > OK
Then try to boot again normally. Is it failing still?

If so, boot to System Recovery Options once again. Try Enable Boot Logging. It will create a file named ntbtlog.txt. Collect it and upload it. If you cannot do it within windows, Boot with a live Linux disc and collect it in a USB stick, use the usb stick in another computer and upload it. Some of the members of the SevenForums will check your upload and guide you to the next.



5

Virus infection:



A virus or a malware, a rootkit or a bootkit (boot sector virus) may cause such a BSOD. In this case it is needed to scan the system with a bootable virus scanner.

There are a few of such scanners available. Windows Defender Offline is a good one to do this job.
   Information
In a very little few cases it is seen that after a bootkit infection and its removal the 100 MB System Reserved Partition is converted to a logical volume. In such a case the point 6, Improper Boot Parameters will be applicable.



6

Improper boot parameters:



It may be seen that the boot files are not accessible because the right partition is not marked as active. To know the partitions and flags, it is best to use the Partition Wizard bootable CD.

In this case what is needed to do is ….

  1. If the 100 MB System Reserved partition is not a primary partition, convert the System Reserved Partition to a primary partition
  2. Mark the System Reserved partition as active
  3. Run Startup Repair for three separate times, with restarts in between every single run to recreate the boot files in that location. (http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html)
   Information
For some OEM computers, the recovery partition is the active partition by default. In this case it is to make it sure that the active flag is there.




7

Hard drive failure:



A failing hard drive is the most common cause of a stop 0x7B or a stop 0xED BSOD. In order to detect it, a bootable disc check tool is needed.

Seatools for DOS is the best way to test the HDD in such a situation.
It is better to take the long test using Seatools For DOS.

If errors are detected, the HDD is needed to be replaced.

 
Last edited:

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Thank you Arc.
Great job.
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
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Dell Studio 15" Laptop
When one does as many BSOD as you do, tricks are learned. Some of them I don't understand but their is
a lot of things I don't understand. I get lost in the forest because of all the dam trees.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks for this troubleshooting guide Arc :)
If I had read this earlier, it would have been so much easier to troubleshoot the 0x7b
 

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Arc I don't know if you are still active but upon reading through this thread, I noticed this:

interesting.PNG

I know this is a small thing.
 

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Just noticed it, mate.

The text was there, in full, but a "]" in the options header was missing. So it became invisible. :zip:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
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