Solved random BSOD, restarts for the past 2 months

H

hqi1321

New member
Local time
3:25 AM
Messages
7
Hey everybody,
I've been getting system crashes and restarts for the past two months. It seems to be completely random and I never use any programs that are too intensive - at most photoshop. In the first day it happened, it restarted 5 times within half an hour. This was helped by me doing a system restore. Still had the problem but it was around once a day. After talking to HP support a few days ago and doing that the guy told me to do, it got waaay worse and I restored it again. It's still worse than before but slightly better.
Anyway, I have no idea what I should do. Please help!

HP p6330f refurb
Windows 7 x64 OEM,
Intel Core i3 530, 2.93 Ghz
1TB SATA HD, 6GB RAM
age - about 3 months.

Attached is the BSOD .rar and the blue screen error
 

My Computer My Computer

Computer Manufacturer/Model Number
HP p6330f
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 530 (2.93 Ghz)
Memory
6 Gb
I suspect ZoneAlarm is the cause here. Please remove it with with this tool: http://download.zonealarm.com/bin/free/support/cpes_clean.exe

Reset the Windows Firewall. Open an elevated command prompt and enter netsh advfirewall reset.
Code: 
Event[13900]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2010-09-20T07:23:58.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Project-Orion
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007f (0x0000000000000008, 0x0000000080050031, 0x00000000000006f8, 0xfffff80002a95b9f). A dump was saved in: C:\Windows\Minidump\092010-18049-01.dmp. Report Id: 092010-18049-01.
I believe CCleaner is deleting your memory dumps. Please disable it for now, until you determine the BSODs have stopped.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Thanks for your fast reply! I will post back tomorrow about whether or not it worked.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP p6330f
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 530 (2.93 Ghz)
Memory
6 Gb
We'll look forward to it. :)

~JK
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
So far it seems to have worked. I left it on for 24 hours and no restart. I can't believe it was ZA at the root of the problem, thought it must've been hardware related. Thanks for that speedy quick solution John! Finally after 2 months ^.^
 

My Computer My Computer

Computer Manufacturer/Model Number
HP p6330f
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 530 (2.93 Ghz)
Memory
6 Gb
Thanks for the report hqi1321, I'm glad it's all sorted out.

ZoneAlarm has a long history of causing BSODs. If you're interested, here's a big list of ZA BSODs

Code: 
[URL="http://www.techsupportforum.com/1676394-post5.html"][SOLVED] Vista windows update hangs - Tech Support Forum[/URL]
[URL="http://www.techsupportforum.com/1891924-post7.html"][SOLVED] Vista not recognising ethernet cable - Tech Support Forum[/URL]
[URL="http://www.techsupportforum.com/1378143-post8.html"][SOLVED] BSOD Driver_IRQL_not_less_or_equal - Tech Support Forum[/URL]
[URL="http://forums.techguy.org/7605768-post8.html"]Tech Support Guy Forums - View Single Post - Solved: Can't seem to get rid of my BSOD![/URL]
[URL]http://www.sevenforums.com/crashes-debugging/115404-new-computer-random-bsod.html#post1012947[/URL]
[URL]http://www.sevenforums.com/crashes-debugging/118339-driver_irql_not_less_or_equal-0x006000d1-0x0000007f.html#post1037349[/URL]
Perhaps the makers of ZoneAlarm will fix their product someday, but until then, we must continue to ask BSOD victims to remove it.

Good luck with your machine, let us know if you need anything else.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
It happened again

It restarted again. No BSOD, but I had it on for a while - pretty much all night and it woke up me a few hours ago after restarting. :-/
 

My Computer My Computer

Computer Manufacturer/Model Number
HP p6330f
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 530 (2.93 Ghz)
Memory
6 Gb

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I guess I should make a new thread?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP p6330f
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core i3 530 (2.93 Ghz)
Memory
6 Gb
It's okay, just post in this one.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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