Weather Gadget: Cannot connect to service.

J

Jambe

New member
After searching several forums for the solution to the weather gadget not working problem I found this post by Kot86 on another forum.

Here is how to fix this issue:


Go to "C:\Users\USERNAME\AppData\Local\Microsoft\Windows Live\Services\Cache"
Open "Config.xml" by right clicking the file and selecting Edit. (It will probably open in Notepad.)
Go to File | Save (in Notepad) without making any changes. After 10-20 seconds restart the gadget!

I have six computers with Windows 7 but only two had this problem. Using this procedure corrected the problem on both of them.


I do not believe updates (up to date as of Feb 13, 2015) have anything to do with the gadget not functioning properly, nor has Microsoft purposely disabled the gadget.

Edit: Now that I posted this I find a similar post just 6 hours ago which says essentially the same thing.
 
Last edited:

My Computer

OS
Windows 7 Home Premium 64-bit
CPU
Intel i5 2500K
Motherboard
Gigabyte Z68MA-D2H-B3
Memory
Ripjaws 1600, 16 GB
Graphics Card(s)
Saphire Radeon 6770
Monitor(s) Displays
Gateway FHX2300
Screen Resolution
1600x900@60Hz
Hard Drives
Crucial M4 128 GB, Samsung 1.5 TB
PSU
CoolMaster 600 W.
Case
CoolMaster Storm Scout
Other Info
Saphire fan is noisy. Case fans are almost silent. Love the case.
Jambe
That fixed the Weather gadget! Thanks
Currency gadget still won't update though... last info was 111 days ago
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium x64
Antivirus
Microsoft Security Essentials
Browser
IE 11 / Chrome
This didn't work for me. So I deleted the new "extra" copy from the cache and watched everything on my desktop dissappear.

I have several user accounts on my computer and the weather gadget works on one user account but not the others! To see the weather gadget, I must switch users and go to the account where it works.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
Hi Jambe,
I am having this problem with my weather gadgets.
I have tried to follow your instructions, but I am about thick... I can't find AppData under my Username in C Drive.
Are you able to help?
Thank you!
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
View attachment MSNWeather.zip
This is MSN weather gadget....un modified....just zipped to upload here.
Just open zip file, double click and install. Keep the file in a safe place so you don't lose it.
This works in every pc I have put it on.
This is only the MSN weather gadget, it does not fix the currency gadget.
This is working on my Windows 7 hp x64.
Should work for all versions though, both 32 and 64 bit.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Home Premium (64 bit)
CPU
Intel I5 520m
Memory
8 GB
Graphics Card(s)
Intel integrated
Sound Card
IDT Digital Audio
Monitor(s) Displays
Dell ST2010
Screen Resolution
1600X900
Hard Drives
WD Scorpio Black 750GB
Keyboard
Microsoft Wireless Comfort Keyboard 5000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
350 mb/s down 12 mb/s up
Antivirus
NIS
Browser
Firefox
Other Info
Repaired trash lappy
Thanks gldndragn. Does that fix the gadget I have, or is it a new gadget?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
toreshi said:
Thanks gldndragn. Does that fix the gadget I have, or is it a new gadget?
Click to expand...
Its a replacement.....looks identical to the stock one. Works just like it too. :D
Give it a shot.....NO more "cannot connect" issues.


PS to all here......share this with everyone you know who uses the weather gadget......or link to this post to help others. Thanx :D:D;);):cool:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Home Premium (64 bit)
CPU
Intel I5 520m
Memory
8 GB
Graphics Card(s)
Intel integrated
Sound Card
IDT Digital Audio
Monitor(s) Displays
Dell ST2010
Screen Resolution
1600X900
Hard Drives
WD Scorpio Black 750GB
Keyboard
Microsoft Wireless Comfort Keyboard 5000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
350 mb/s down 12 mb/s up
Antivirus
NIS
Browser
Firefox
Other Info
Repaired trash lappy

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Home Premium (64 bit)
CPU
Intel I5 520m
Memory
8 GB
Graphics Card(s)
Intel integrated
Sound Card
IDT Digital Audio
Monitor(s) Displays
Dell ST2010
Screen Resolution
1600X900
Hard Drives
WD Scorpio Black 750GB
Keyboard
Microsoft Wireless Comfort Keyboard 5000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
350 mb/s down 12 mb/s up
Antivirus
NIS
Browser
Firefox
Other Info
Repaired trash lappy
toreshi said:
Hi Jambe,
I am having this problem with my weather gadgets.
I have tried to follow your instructions, but I am about thick... I can't find AppData under my Username in C Drive.
Are you able to help?
Thank you!
Click to expand...

On my computer, AppData is the first folder under my UserName.
 

My Computer

OS
Windows 7 Home Premium 64-bit
CPU
Intel i5 2500K
Motherboard
Gigabyte Z68MA-D2H-B3
Memory
Ripjaws 1600, 16 GB
Graphics Card(s)
Saphire Radeon 6770
Monitor(s) Displays
Gateway FHX2300
Screen Resolution
1600x900@60Hz
Hard Drives
Crucial M4 128 GB, Samsung 1.5 TB
PSU
CoolMaster 600 W.
Case
CoolMaster Storm Scout
Other Info
Saphire fan is noisy. Case fans are almost silent. Love the case.
gldndragn said:
View attachment 350492
This is MSN weather gadget....un modified....just zipped to upload here.
Just open zip file, double click and install. Keep the file in a safe place so you don't lose it.
This works in every pc I have put it on.
This is only the MSN weather gadget, it does not fix the currency gadget.
This is working on my Windows 7 hp x64.
Should work for all versions though, both 32 and 64 bit.
Click to expand...


Hi gldndragn,

How do you know that the file (gadget) is safe? Where is it from? Have you checked it to verify that it does not have a security issue - no virus or spyware?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium 64 bit
[FONT=Times New Roman said:
Hi gldndragn,[/FONT]

How do you know that the file (gadget) is safe? Where is it from? Have you checked it to verify that it does not have a security issue - no virus or spyware?
Click to expand...

I know its safe because I have been using it for years, and NEVER had a problem with it. It was originally on the OFFICIAL MS gadget showcase.
It is virus/malware free......I scanned it before uploading it here. It is fine to use.
It is as safe as a gadget can be.:):)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Latitude E6410
OS
Windows 7 Home Premium (64 bit)
CPU
Intel I5 520m
Memory
8 GB
Graphics Card(s)
Intel integrated
Sound Card
IDT Digital Audio
Monitor(s) Displays
Dell ST2010
Screen Resolution
1600X900
Hard Drives
WD Scorpio Black 750GB
Keyboard
Microsoft Wireless Comfort Keyboard 5000
Mouse
Microsoft Wireless Mouse 5000
Internet Speed
350 mb/s down 12 mb/s up
Antivirus
NIS
Browser
Firefox
Other Info
Repaired trash lappy
I had the same problem. This solution worked for me, so thanks.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Home Premium
Hi gldndragn do you know why that MSN weather gadget 2.0 doesn't work in my win 7 x64 system? I've closed and also deleted old weather gadget from windows and executed this version you uploaded but it doesn't appear in my desktop. This gadget looks so cool HELP :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
By Myself
OS
Windows 7 Ultimate x64
CPU
Intel Core 2 Quad Q9400 @ 2.66 GHz
Motherboard
Asus P5Q
Memory
OCZ DDR2 4 GBytes
Graphics Card(s)
NVIDIA GeForce GTX 460
Sound Card
HT OMEGA CLARO Plus+
Monitor(s) Displays
Samsung SyncMaster TA550
Screen Resolution
1920 x 1080
Hard Drives
Western Digital 3x1 TB
PSU
Cooler Master Silent Pro M - 700W
Case
Aerocool Strike X
Cooling
3 fans
Keyboard
SteelSeries Merc Stealth
Mouse
SteelSeries Kinzu v2
Internet Speed
Fibertel cable modem 6Mbps
Antivirus
Comodo Internet Security Premium 7
Browser
Mozilla Firefox 34
Other Info
... and some dust.
thanks gldndragn, downloaded and installed it, however it will not change to my correct location. I have even EVEN tried to change to about 3 nearby cities and it stays on the same location, which is not even in my state :( Also, to remove, do I just delete it. Thanks anywa!

Windows 7 Professional OS
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba
OS
Win 7 professional x64
CPU
Intel(R)Core(TM)i3-4005U CPU [email protected] 1701Mhz (2) cores
Memory
6GB
Sound Card
realtek HD Audio
Monitor(s) Displays
Intel(R) HD Graphics Family
Screen Resolution
1366x768 x 60 hertz
Hard Drives
687 gb
PSU
?
Case
?
Cooling
?
Keyboard
PC/AT Enhanced PS/2
Mouse
Synaptics PS/2 port TouchPad
Internet Speed
DSL
Antivirus
avira
Browser
Chrome FF IE
Hi,
I couldn't find the path you mentioned on my computer. "C:\Users\USERNAME\AppData\Local\Microsoft\Windows Live\Services\Cache" the path is empty :(

any other solution?
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
I gave up on the windows gadget and went with the MSN weather gadget. Even the fix I posted earlier was erratic. When I installed the MSN weather gadget I noticed it was slow to respond when I was setting it up--took half a dozen tries to even get it to move.

Malli1177, I noticed this is your first post. Do you understand that "Username" is to be replaced by your username?
 

My Computer

OS
Windows 7 Home Premium 64-bit
CPU
Intel i5 2500K
Motherboard
Gigabyte Z68MA-D2H-B3
Memory
Ripjaws 1600, 16 GB
Graphics Card(s)
Saphire Radeon 6770
Monitor(s) Displays
Gateway FHX2300
Screen Resolution
1600x900@60Hz
Hard Drives
Crucial M4 128 GB, Samsung 1.5 TB
PSU
CoolMaster 600 W.
Case
CoolMaster Storm Scout
Other Info
Saphire fan is noisy. Case fans are almost silent. Love the case.
My weather gadget just stopped working this week, with the same message about not being able to connect to the service. I did the suggestion in the original post, opened and saved config.xml.

Now the weather gadget is working, but is not letting me choose a new location; it's stuck on "New York." When I do a search, it says "Searching..." for a moment, then stops without finding anything. Anybody have an idea how to fix this?
 

My Computer

OS
Windows 7 Home Premium 64bit
Ah, just found a workaround - it doesn't find city names, but it does find zip codes.

For example, when I type in "12345" and click the search button, it says "12345, NY" found. (Gee, that would be an easy zip code to remember.) When I click "OK" the gadget shows "Rotterdam, New York."
 

My Computer

OS
Windows 7 Home Premium 64bit
toreshi said:
Hi Jambe,
I am having this problem with my weather gadgets.
I have tried to follow your instructions, but I am about thick... I can't find AppData under my Username in C Drive.
Are you able to help?
Thank you!
Click to expand...

To see AppData, you have to go into Folder Options ->View and check the radio button to show hidden files and folders.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro 64-bit
You must log in or register to reply here.
Back
Top