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#1
Epson DX4800 scanner problems
I cannot get the scanner side of my Epson DX4800 printer/scanner/photocoppier to work on my new Dell computer running Windows 7 (which I don't particularly like). When I double click the icon to start it I just get an error message "Epson scan cannot be started. Please use the troubleshooting assistant to solve the problem".
Going there I get "If you are starting EPSON Scan using a TWAIN-compliant application, (which I think I am?) the error may be occurring because the TWAIN-compliant application is currently unstable. Try using a different TWAIN-compliant application. If the problem persists, try restarting the computer."
At a young72 I am not fully computer literate and have no idea what all this "Twain" means and so any suggestions where I should go next please. The printer works just fine!