How can I get my usb drivers working?  

jasv2 said:

I uninstalled itunes from my 64bit Dell Studio XPS 8000 Windows 7 PC and after my pc restarted, there was no USB power at the welcome sign in screen. The mouse and keyboard are usb, there are no ps2 ports, so I can not access Windows. The usb devices work fine in bios and during the Windows Recovery process but I cannot do a system restore from the recovery process because I keep getting error 0x80070005. A common reason for the error is having anti virus which prevents certain changes, but I have restored several times without having that error in the past. Are there any solutions to any of these problems? Wiping out Windows is not an option and I do not have another PC to transfer the hard drive to. The desktop in question also does not seem to be accessible from my home network either.

I tried using the Kaspersky Rescue disc because it has a solution to this exact problem, but it does not see what drive my Windows installation is on when attempting the fix, but it sees the installation in all the other utilities.

I also tried using Active@Boot Disk to replace the usbui.dll file with one from my laptop and that did not seem to have any affect.

The Dell driver site for my system does not distribute usb drivers and I can not seem to find any drivers that are installable from the system recovery add drivers utility. It seems to require a certain type of install or driver file

theog said:

If you have a PS2 port, try a PS2 keyboard.

And I was going to suggest a USB/PS2 adapter, but since USB has no power...

I just googled 0x80070005 and it seems to be a Windows update issue, if that's any help.

niemiro said:

Britton30 said:

I just googled 0x80070005 and it seems to be a Windows update issue, if that's any help.

Hello!

It isn't so much a Windows Update error code as a System Error code, however, you are completely correct in that Windows Update can return that error code.

Code:

C:\Users\Richard>err 0x80070005
# for hex 0x80070005 / decimal -2147024891 :
  E_ACCESSDENIED                                                winerror.h
# General access denied error
# 11 matches found for "0x80070005"

That is what the error code means, which is very generic indeed.

Richard

Thanks it fits to my permissions theory, but until we find a way to access the PC none of this helps

This is out of my know-how. Could it be possible to access the "bad" computer remotely, or through a VPN? Or on a another's network.

Sorry I've not been able to help you friend. I'm stumped since you have no way to interact with the PC.
About the PCI card, the slots are blind to what OS is installed. Is it maybe a PCI-e X1 card? that is a real short slot.