Dell 922 (All In One) not compatible with Win 7, help!  

northstar999 said:

I had windows vista 32 bit and used my dell aio922 printer with R151371.exe from dell.
When i upgraded to windows 7 i used the same windows vista compat. software from dell, but i i got an error printer cannot communicate with computer when attempting to print something? I even removed the printer from device driver and reinstalled with windows vista sp2 compatability turned ON. Does anyone have a solution for this problem or know if there is a solution?
I even tried using windows update but it got hung and never came back.


Andrew

Same problem I'm having but my printer is the "Dell All in one A960". Prints fine but no way to print accross the network, however when I restart the machine that I'm network printing from the printer then picks up the print job from Que and prints it. I even got the peer to peer to work but still it would not print accross the network.

I wonder if there is a seperate patch for my A960...

I used the printer clean up utility as you suggested, did reboot and reran r15137.exe and still i get printer cannot communicate with pc turn on bi directional communication in printer properties. But i did that and when i come back and check if its still configured, its not!? i cant understand why i make the configuration settings and it wont hold?

Andrew

Ok, i went into printer properties and found i had to select another port. I need more than one port to be able to have bidirectional communication. I have that now but the printer is still not talking to the pc? Any ideas now?

northstar999 said:

Ok, i went into printer properties and found i had to select another port. I need more than one port to be able to have bidirectional communication. I have that now but the printer is still not talking to the pc? Any ideas now?

When you restarted after running the cleanup utility did you make sure to disconnect the internet to prevent Win7 from downloading and installing its own drivers?

Ok, i did the clean up and install twice and i finally got it to work. The weird thing was i let windows update do it and i didnt use the dell software but the darn things worked. I thought it wouldnt but it did?

Thanks to all those that posted here to help me. I really appreciate it you guys!:)

Andrew

northstar999 said:

Ok, i did the clean up and install twice and i finally got it to work. The weird thing was i let windows update do it and i didnt use the dell software but the darn things worked. I thought it wouldnt but it did?

Thanks to all those that posted here to help me. I really appreciate it you guys!:)

Andrew

I'm glad to hear that you were able to get the fix working.

In my last few posts i fixed my computer with windows 7 32 bit and my aio 922 printer works. But i didnt mention that i have a new laptop that came with windows vista 64 bit OS. I would like to be able to use my Dell 922 printer as well but i noticed there is only a windows vista 32 bit driver and windows XP all. I tried all of them and none worked? Anyone have any ideas if i can still use this printer with my new laptop?
andrew

northstar999 said:

In my last few posts i fixed my computer with windows 7 32 bit and my aio 922 printer works. But i didnt mention that i have a new laptop that came with windows vista 64 bit OS. I would like to be able to use my Dell 922 printer as well but i noticed there is only a windows vista 32 bit driver and windows XP all. I tried all of them and none worked? Anyone have any ideas if i can still use this printer with my new laptop?
andrew

Did you try this one? To be safe, disconnect the internet after you download the driver. Make sure that the printer is not already listed in the control panel, and repeat the process that you did for the 32 bit Win7. Post back with your results.

Aha! You guys are good, real good.
I tried it and it worked!
Thanks so much for the help.
Now i have a post for windows vista, to windows 7 for both 32 and 64 bit computers using the dell aio 922 printer to share with others.
Thank you for your assistance.
The printer will now print under windows 7, 32 and 64 bit OS's

andrew

northstar999 said:

Aha! You guys are good, real good.
I tried it and it worked!
Thanks so much for the help.
Now i have a post for windows vista, to windows 7 for both 32 and 64 bit computers using the dell aio 922 printer to share with others.
Thank you for your assistance.
The printer will now print under windows 7, 32 and 64 bit OS's

andrew

Glad to hear it Andrew. For summary purposes, would you mind listing what steps you had to take to get the 64 bit and 32 bit versions working? A list with links would be great!