Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit  


  1. TonyAu
    Posts : 3
    Window 7 Professional x64
       New #1

    Microsoft Bluetooth Mouse doesn't work on Windows 7 Professional 64bit


    Hello all

    Microsoft Sculpt Touch Mouse Bluetooth doesn't work on my Dell laptop. Here is some more detailed information:
    Laptop: Dell Vostro 3750
    Operation System: Windows 7 Professional 64bit SP1

    Steps to reproduce:
    1, turn on Bluetooth of Sculpt Touch Mouse
    2, go to 'Devices and Printers'
    3, add a device
    4, double click 'Microsoft Sculpt Touch Mouse' on the list of popup screen
    5, the 'Microsoft Sculpt Touch Mouse' device (icon) will be added to device list on 'Devices and Printers'
    6, ovserved that the icon of 'Microsoft Sculpt Touch Mouse' was grey out and couldn't be used
    7, tried to move the mouse, but no response and the light on the top of the mouse keeps flashing (red <--> green)

    The Microsoft Sculpt Touch Mouse was suppose to be setup / install in one minute. That's why I prefer to buying the Microsoft mouse product. But it wasn't. It took me few days to try to install it and it was still failed.

    Could everyone tell me how to fix that? Thanks.
      My Computer
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  3. ShoTTaS
    Posts : 369
    Windows 7 Pro 32bit
       New #2

    Try installing this software/driver for microsoft mouse and keyboard first: Microsoft Sculpt Touch Mouse
      My Computer
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  4. TonyAu
    Posts : 3
    Window 7 Professional x64
    Thread Starter
       New #3

    I'd installed Mouse and Keyboard Center 2.3 64-bit already. When running Mouse and Keyboard Center, I couldn't find the mouse on the list.
      My Computer
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  6. TonyAu
    Posts : 3
    Window 7 Professional x64
    Thread Starter
       New #4

    Anyone can help me? Thanks
      My Computer
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  7. ShoTTaS
    Posts : 369
    Windows 7 Pro 32bit
       New #5

    i haven't used that kind of mouse before, try this reading this article. if you haven't found this yet.
    How-to: Set Up Bluetooth Mice | Microsoft Hardware
    or this from dell forum: Cannot connect Microsoft Sculpt Touch mouse - Networking, Internet, Wireless Forum - Networking, Internet, Wireless - Dell Community
    I am hoping you could find your answer there.

    or anyone encountered this issue before, kindly give some input.

    Thanks
      My Computer
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