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USB Ports Stop Working After USB Controller Install
I have a custom built computer running Windows 7 Pro x64. The keyboard and mouse work currently, but nothing else works when plugged into the USB (have 3.1, 3.0, and 2.0) ports. Seems like a simple driver issue.
There are two different usb host controllers from what everything tells me. One is the ASMedia 3.1 controller, and the other is the Intel 3.0 controller. When I install the ASMedia one, it installs successfully, but the ports still don't recognize anything (these ones are two in the back). When I install the Intel one, all of the ports stop working and the mouse and keyboard also stop, with their lights turning off. Only way to do anything on the computer then is reboot, system repair tools, and then do a system restore to before the drivers were installed. I tried drivers from MSI's page for the motherboard (Z170a PC MATE), through Iobit's Driver Booster, and through Intel's driver program. The Intel program completely fails to install the driver at all.
Relevant specs:
I5 6600k CPU
MSI Z170a PC MATE motherboard
Troubleshooting steps (I've spent two entire days working on the computer, so I don't remember most of it)
BIOS update to the 10/18 version.
Updated all of the other drivers through Driver Booster (Windows Update never works for me in Windows 7 for whatever reason. Tried on at least a half a dozen computers. Never stops searching)
Countless device manager uninstalls and reinstalls. System restored to a point before all of that now.
Driver lookup through hardware ID (showed what I've already been trying to get)
Disabled driver signature enforcement
Safe mode (keyboard and mouse work before driver as usual. If driver is installed, they do not work in safe mode either).
Different USB peripherals.
May have done others.
Relevant info:
MSI motherboard page: Support For Z170A PC MATE | MSI USA | Motherboard - The world leader in motherboard design
(the page has the USB drivers. The Driver Booster ones were the same ones I believe)
Computer has an SD card slot. Haven't tried because I don't have a normal size SD card, and getting the USB drives working is important.
Computer does have PS/2 ports, but I don't have peripherals with that plug.
Computer worked perfectly in Windows 10, so that's always a fallback option.
Windows Update doesn't work. I've tried fixing that many times on other computers. Windows 10 Update version works fine every time I tried (also on multiple computers). I gave up on fixing that long ago.
Anything else I can provide, let me know! If there's a relevant spec that I deemed irrelevant, Perhaps it's on the profile page as I filled that out pretty much all of the way.