dv6000 webcam driver for windows 7

nab · Nov 30, 2009

Hi.

I have a HP Pavilion dv6238ea and it had xp on it and the webcam driver i downloaded from hp.com worked fine. Then i formatted it and installed windows 7 in it.
Windows 7 detected the webcam and installed the driver. The webcam shows as ''HP Webcam 1000" and the manufacturer is "Micro Vision" and also the driver is provided by 'Micro Vision'. But it doesn't work. It only shows a black screen.

I downloaded the vista driver from hp.com for my laptop(HP Webcam Driver with Firmware Upgrade for Microsoft Windows Vista HP Pavilion dv6238ea Notebook PC - HP Customer Care (United States - English)) but it is not able to install. It gives an error.

There is no available driver for windows 7 for this laptop (or any dv6000 series i think) on hp.com

Can anyone help in solving this?

Orpheous · Nov 30, 2009

Hi nab,
Did you install 32 bit or 64 bit W7?
can you please click start - right click computer - manage - device manager. It will either be listed as an unknown device or under the imaging devices heading. Right click on any unkown devices or the webcam, click properties, details tab, hardware ID. copy and paste back the two lines here.

nab · Dec 1, 2009

Orpheous said:
Hi nab,
Did you install 32 bit or 64 bit W7?
can you please click start - right click computer - manage - device manager. It will either be listed as an unknown device or under the imaging devices heading. Right click on any unkown devices or the webcam, click properties, details tab, hardware ID. copy and paste back the two lines here.

Hi Orpheous,

I installed 32bit windows 7.

Hardware ID:
USB\VID_05CA&PID_1870&REV_0100
USB\VID_05CA&PID_1870

(P.S. I edited my first post to clarify the driver name)

Orpheous · Dec 1, 2009

Did you try to install it using Vista compatiblity? right click sp34746.exe - properties - compatibility tab - change it to Vista
Can you post a screenshot of the error message that you get during install, if it happens again?

nab · Dec 1, 2009

Orpheous said:
Did you try to install it using Vista compatiblity? right click sp34746.exe - properties - compatibility tab - change it to Vista
Can you post a screenshot of the error message that you get during install, if it happens again?

Yes I installed it using vista compatibility and the same error comes:

and when I click ok, this comes:

and then this windows disappears.

thefabe · Dec 1, 2009

If the device shows up in device manager you can try to force the install by clicking update driver>browse my computer>let me pick> have disk and point it to where you have located the driver. runtime error 94 is Invalid Use of Null. Their is a lot of information on this error if you search for it. I'm hesitant to point you to any one particular site as it seems to involve a .inf mod or a registry change.

nab · Dec 1, 2009

thefabe said:
If the device shows up in device manager you can try to force the install by clicking update driver>browse my computer>let me pick> have disk and point it to where you have located the driver. runtime error 94 is Invalid Use of Null. Their is a lot of information on this error if you search for it. I'm hesitant to point you to any one particular site as it seems to involve a .inf mod or a registry change.

I installed it by the method that you mentioned. I went to have disk and selected the driver folder. It had two folders WCAMC WCAMR (I googled this and it means webcam Chicony and webcam Ricoh). I had to select a .inf file according to the have disk window and when I went to WCAMC it didnt show any inf file but when I went to WCAMR it had a 'driver' folder and I clicked it and it had a file named"R5U870FL.inf" and I selected it and the have disk window showed "HP Pavilion Webcam" and I clicked next and it installed and asked for a restart and I restarted it. but its still not working. In fact now it says the device cannot start (which isn't a problem as I can always just uninstall this driver and it will go back to the 'micro vision' driver):

(note that before it was showing as HP Webcam 1000 provided by Micro Vision)

These are the driver folders from which i installed:

Orpheous · Dec 1, 2009

Do you have any unknown devices listed under USB controller? If so, can you post the hardware id's for each?
Can you retry the above steps using Vista SP1 compatibility?

There's not a great deal of information available for this particular webcam. Almost every search result (and there are very few) for the hardware id refers to the same problem as you are having, or similar. It seems that HP have been delaying addressing this issue for a while. Their official response is that they're currently working on a driver fix.
The Ricoh R5U870 webcam is also used in some Sony Vaio laptops, however I was unable to extract a usable driver from their installation file for you, unfortunately.

You may want to register your issue on HP's Windows 7 forum, so they are aware of yet another user having an issue with it.

nab · Dec 2, 2009

Orpheous said:
Do you have any unknown devices listed under USB controller? If so, can you post the hardware id's for each?
Can you retry the above steps using Vista SP1 compatibility?

There's not a great deal of information available for this particular webcam. Almost every search result (and there are very few) for the hardware id refers to the same problem as you are having, or similar. It seems that HP have been delaying addressing this issue for a while. Their official response is that they're currently working on a driver fix.
The Ricoh R5U870 webcam is also used in some Sony Vaio laptops, however I was unable to extract a usable driver from their installation file for you, unfortunately.

You may want to register your issue on HP's Windows 7 forum, so they are aware of yet another user having an issue with it.

There are no unknown devices listed under USB controller.

The micro vision driver which windows 7 automatically installed should work right? as it doesn't display a yellow explanation mark while this ricoh driver does display the exlamanation mark(meaning it cannot start). Don't know why it doesnt work.

anyways there must be a way out of this...any trick or something, as HP says on their website that windows 7 drivers will be provided only for these laptops(and dv6000 is not included) Finding Software and Drivers After Changing the Operating System to Windows 7 HP Pavilion dv6238ea Notebook PC - HP Customer Care (United States - English)

nab · Dec 2, 2009

this is the micro vision driver which microsoft automatically downloaded:

ysonmezer · Dec 8, 2009

This solution for windows 7 ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33544.exe

nab · Dec 8, 2009

ysonmezer said:
This solution for windows 7 ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33544.exe

OMG!! Its actually working now!! just simply installed it and its working!
Thanks so much ysonmezer!! how did u know it works on windows 7??
Never thought that XP Driver would work on windows 7 instead of VISTA!

They don't say XP lives on/is the best for no reason!!

ysonmezer · Dec 9, 2009

I searched google with the hardware id and I think I'm lucky.

Marc13 · Mar 31, 2014

ysonmezer said:
This solution for windows 7 ftp://ftp.hp.com/pub/softpaq/sp33501-34000/sp33544.exe

THANK YOU!!

This works for Windows 8.1 as well!!!!

dv6000 webcam driver for windows 7

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