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Windows 7: Starforce protection update kills system

22 Apr 2011   #1
Orbital Shark

Starforce protection update kills system

I recieved an email from the Starforce support team after contacting them with regards trying to get The Moment of Silence working on Windows 7.

Quote   Quote: Originally Posted by Starforce support
Most probably this application is protected with too old protection system version and, generally speaking, won't run on Windows 7 in its original state. You can read about it here: Software Protection. Windows 7 support

First of all, please, try to do the following:

1) Right-click on the aplication's shortcut, select "Run as administrator";
2) Run the application, install the drivers and do not reboot the PC;
3) Run drivers updater, you can download it here: ;
4) Reboot the computer and try to launch the application.

If this doesn't help, then you should contact your product customer support service and ask them to make a patch, which will either update protection system version or remove protection at all.

Unfortunately, we can't build such a patch on our side since we neither have legal authority to produce any patches nor original application files required for that.
Sorry for the inconveniences.

In order to solve compatibility issue on your PC you can uninstall the drivers but note that if the protected application requires a StarForce driver, this driver will be re-installed as soon as you launch the application again.

The following procedure will ensure that all StarForce related components are completely removed from your system.

1. Download the SFREMOVE tool as a ZIP archive:
2. Extract and store sfdrvrem.exe anywhere on your hard disk.
3. Run sfdrvrem.exe.

Thank you for contacting our support group!
After doing what was suggested I have now lost Icon functionality on a multitude of my you can see from the pics...

Icon Properties
Starforce protection update kills system-error.png

Microsoft Office & Rocketdock
Starforce protection update kills system-no-office-icons.pngStarforce protection update kills system-rocketdock.png

What's happened is my %systemroot%\Installer folder is now almost completely empty but I can still run the apps and the uninstallers.

I'm now going to have to do 1 of 2 things...

1, completely uninstall then re-install the apps, wasting hours of my time
2, completely re-install Windows 7 to a clean state in order for ALL remnants of the Starforce driver to be completely eradicated

Needless to say, I'm not *insert obscenities here* happy at all and they have recieved a polite email expressing this...

So my advice to all when it comes to Starforce protection drivers is...

at least untill they can 100% offer support for Windows 7 which they claim they have...

My System SpecsSystem Spec
22 Apr 2011   #2

Windows 7 Ultimate x64 Service Pack 1

I presume you have no disk images? The more I read and post in this forum, the more I want to make more images.

Sorry to hear what happened to you mate.
My System SpecsSystem Spec
22 Apr 2011   #3


Sorry to say- but stuff like that is nothing new for starforce even in xp. It has been a many of reformats and os install and pissed off folks over starforce junk.

I am glad I have no games that use it and will not buy or install any that do. In fact I think the american market stopped using starforce all together- we get other versions of rom. Thank the gods.
My System SpecsSystem Spec

22 Apr 2011   #4

Windows 10 Pro

Is the Moment of Silence a game?

Also, I tend to listen with a grain of salt anytime a company eases the blame of their software issue to another company. Game companies are notorious for this.

I had a tech support person from Bethesda tell me Fallout New Vegas wasn't compatible with Windows 7..... even though Windows 7 is listed under system specs.

At and the one I'll never forget is when an HP tech support person told me that their LCD monitors wasn't supported by ATI's video cards. Hmmm..... guess she had stock in Nvidia

Anyway you could try a Repair Install first and see if that helps. Then simply stay away from the game using the starforce protection.

Hmmm.... on the flipside a repair install may not fix all those icons.... but it's worth a try first.

My two cents.
My System SpecsSystem Spec
22 Apr 2011   #5
Orbital Shark


Well, I'm now running my x64 Windows 7.

The Moment of Silence is an awesome point 'n' click adventure game

Had no issues with Fallout: New Vegas even on my low (ish) spec machine lol
My System SpecsSystem Spec
22 Apr 2011   #6

Windows 10 Pro

Quote   Quote: Originally Posted by Orbital Shark View Post
Well, I'm now running my x64 Windows 7.

The Moment of Silence is an awesome point 'n' click adventure game

Had no issues with Fallout: New Vegas even on my low (ish) spec machine lol
Point I was making (trying to make) is that sometimes tech support will pass the buck by blaming others. Not saying what they told you isn't true, but sometimes…..

BTW what are you going to do/have done to resolve the issue starforce has left?
My System SpecsSystem Spec
22 Apr 2011   #7
Orbital Shark


I've taken the chicken **** option and reinstalled my x64 Windows 7.

Thing is, the game works fine in XP but for some reason will not work in XP using VMware
My System SpecsSystem Spec
22 Apr 2011   #8

Windows 10 Pro

LOL. Trust me, I've done the samething a few times

Sorry I don't have an answer to the starforce issue. I know it was said to cause all sorts of problems when it was released though.

I'd tell you to look through my guide but it doesn't have a workaround for starforce

Good luck.
My System SpecsSystem Spec

 Starforce protection update kills system

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