Shockwave games wont run on Windows 7 Ultimate

Uninstall Adobe Shockwave. Re-install it again.

The problem may lie with the Shockwave game you have and not Shockwave itself. Can you try another Shockwave program to see if you still get the error or not?

Slasher

Install the latest DirectX available for your computer.
How to Download and Install DirectX

Also download the latest nVidia or ATI drivers for your graphics card.
Drivers - Download NVIDIA Drivers
AMD Graphics Drivers & Software

If you have onboard graphics, update them instead. It's hard to find the cause of this problem without your system specs. Could you please fill them out (the following link will help you)?
https://www.sevenforums.com/256049-post4.html

Updating DirectX won't really help as its using the Shockwave runtime, not DirectX, but updating it won't hurt.

You can try updating the GPU, but I doubt that would fix it, again, updating won't hurt.

Can you try uninstalling Shockwave with Revo Uninstaller.

Download and install Revo Uninstaller Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems (Check out this tutorial Revo Uninstaller Freeware - Uninstall Programs on how to uninstall with it).

After you uninstalled with Revo, try installing Shockwave again.

wr0ngf00t4ward said:

im fairly sure its related to my OS since everything was fine before i upgraded from Vista Home Premium.

Are you absolutely sure you did an upgrade instead of a Clean Install? Because that may just be your problem. Ever since Win7 came out, I've been hearing about all sorts of problems people had with games and applications because they upgraded from Vista instead of wiping it and doing a clean install of WIn7. Actually doing a clean install after fixed most, if not all of their problems. So that may just be your problem, and the solution.

sorry everyone, i had to step out for a little while...



JaidynM:

sorry about that, i totally forgot to add my specs. ive filled out the info to the best of my ability. however, i had a bit of a problem figuring out how much RAM i have:



as you can see it says 'not available' for installed RAM... i know the laptop was sold with 2GB or RAM. now im about to be very unhelpful, please bear with me xD about 5-6 months ago my boyfriend helped me add a new card and i cant remember if it was 1GB or 2GB. so the total RAM should be atleast 3GB. the guy at Fry's said my system wouldnt recognize anything over 3GB and i didnt really understand what he meant by that, my boyfriend did all the talking :P anyway, i would look but ive never opened the computer before and im hesitant to do it by myself... if its really necessary i could shutdown and try but i wont unless i really really have to xD

in regards to Direct X, i believe i have the latest version:



also something i found in DxDiag:



when i was still using Vista, a friend showed me how to use the Catalyst Controller to make my screen brighter so i could see in super dark dungeons in Diablo II while playing a few weeks, ago i realized it was gone. after some snooping i learned that Windows 7 doesnt particularly like my Video Card. so i did some forum diving and found something marked for Windows XP that works alright for me. this is the Catalyst Controller i have now:





SlasherIT:

im sorry, i dont know what you mean by updating the GNU. could you clarify?

also, i uninstalled Shockwave with the Revo Uninstaller and then reinstalled Shockwave, but the same error window comes up :L



i also failed to mention that when i try to run the game, i see no signs of the game trying to boot up (game window, loading screen, no black screen or screen resolution change).

Gornot:

actually i believe it was a clean install... after backing up everything important on my drive, my boyfriend emptied it out and started totally from scratch. i dont know the exact specifics involved, but all the Toshiba stuff that was preinstalled when i bought the laptop have been removed. i remember a boot disc being made and all the hassles involved with it... i also recall an issue involving a Service Pack, which required clearing it out and redoing everything...

i want to say im about 95% sure he cleaned Vista off before installing 7...

sorry i cant be more specific, my boyfriend did all of the actual work and hes out of town on business xD i try to be observant when he does all these things so i can do some stuff by myself, but i have trouble remembering all the small details...

ps: it was decided that updating to 7 would be best done after adding new RAM, so this was all done at the same time.