Rise of Nations won't even install on Windows 7 64-bit

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blanchflower

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OK, my OS is Windows 7 64-bit Home Premium edition. When I insert my Rise of Nation disc (By Ubisoft exclusive), the game won't even install. My DVD drive shows no disc being inserted despite inserting the disc.

Please help! Other games with discs work fine.

:shock:
 

My Computer My Computer

At a glance

Windows 7 Premium 64 bitIntel Core 2 Duo processor P8700 2.53Ghz4 GB DDR3 RAMNvidia GeForce 9800M GTS with 1 GB of DDR 3
Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
Strange. I play Rise OF Nations too and never once had any issues installing it. Check the disc in a friend's PC, if they don't work there you gonna need to get them exchanged.

Good luck.
 

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Windows 7 x64 ProfessionalIntel Core i7-870 Lynnfield 2.93 GHzKingston Hyper X 1333MHz DDR3 4x4GbNvidia GTS 250
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PC/Desktop
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Own build
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Windows 7 x64 Professional
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Intel Core i7-870 Lynnfield 2.93 GHz
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Intel Whitesburg P55 LGA1156
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LG OptDrive 24x SATA DVDRW Lightscribe
Well, I went to the Amazon.com reviews and it appears that some users are having the same problem as me. The Ubisoft exclusive edition does not seem to work on some PCs with Windows 7.
 

My Computer My Computer

At a glance

Windows 7 Premium 64 bitIntel Core 2 Duo processor P8700 2.53Ghz4 GB DDR3 RAMNvidia GeForce 9800M GTS with 1 GB of DDR 3
Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3

My Computer My Computer

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Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
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Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
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MSI Z77A-G45 Gaming
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8.00 GB DDR3 1600Mhz
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MSI Gaming X GTX 1070
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Realtek High Definition
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Dell S23O9W, HP L1710
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Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
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Seasonic X650 GOLD
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Logitech
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50 down and 5 up
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Chrome, IE 11
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Logitech X-620 Speakers
Well, after all, its a Ubisoft game... not working is part of their motto.! ;) :D

Many of their games have had that problem, it appears that if you have a Virtual disc installed or if your CD Rom is a SATA CD Rom, UBI's DRM takes the CD Rom as a Virtual disc, aka pirated version, hence, the problem with not seeing the disc. Now, this is what was happening with games like GRAW, VEGAS, etc, so this was back in 2005 an on... you would think that by now that problem would be solved, right?

Things you could try.... if you haven't already

1.- Insert disc but do not let it autoplay or click on Explore Folder.

2.- In Explore Folder, right click on the setup.exe and Run as an Administrator

3.- if that does not work, try copying the content of the Disc onto a Temp folder in your HDD and try #2 again.

If after that brutal punishment the game still does not work, you can either... get your money back and be done with UBI or try your luck with their Tech Support but I gotta be honest, don't hold your breath with them. :(
 

My Computer My Computer

At a glance

Windows 7 x64 (Ultimate)Intel i5-4670K8GBs Ripjaws 2133MhzAsus GTX660 (2GBs)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
AstaLaVista said:
Well, after all, its a Ubisoft game... not working is part of their motto.! ;) :D

Many of their games have had that problem, it appears that if you have a Virtual disc installed or if your CD Rom is a SATA CD Rom, UBI's DRM takes the CD Rom as a Virtual disc, aka pirated version, hence, the problem with not seeing the disc. Now, this is what was happening with games like GRAW, VEGAS, etc, so this was back in 2005 an on... you would think that by now that problem would be solved, right?

Things you could try.... if you haven't already

1.- Insert disc but do not let it autoplay or click on Explore Folder.

2.- In Explore Folder, right click on the setup.exe and Run as an Administrator

3.- if that does not work, try copying the content of the Disc onto a Temp folder in your HDD and try #2 again.

If after that brutal punishment the game still does not work, you can either... get your money back and be done with UBI or try your luck with their Tech Support but I gotta be honest, don't hold your breath with them. :(
Click to expand...

OK, my DVD player ias Optiarc DVD RW AD_75835. When I insert the disc, the DVD drive does not even acknowledge that the disc is there. It shows a DVD RW Drive E icon. This icon is similar when there is no disc inserted. So I am not sure whether it is a SATA CD Rom.
 

My Computer My Computer

At a glance

Windows 7 Premium 64 bitIntel Core 2 Duo processor P8700 2.53Ghz4 GB DDR3 RAMNvidia GeForce 9800M GTS with 1 GB of DDR 3
Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
By the way, where do I find the explorer folder?
 

My Computer My Computer

At a glance

Windows 7 Premium 64 bitIntel Core 2 Duo processor P8700 2.53Ghz4 GB DDR3 RAMNvidia GeForce 9800M GTS with 1 GB of DDR 3
Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
You don't find the Explorer Folder, unless of course you have one already installed.

When you insert a disc on a cd rom, autoplay starts and you get a window where you are asked to setup or play but you are also ask if you want to explore the folder or content of the disc... that is what I meant.

Now, by looking at your last post, it seems that the Disc does not even spin on your drive, again, nothing new of a UBI game and if you have other discs that work then that game is no good and you have a good cause to get your money, refund or another disc.

If you really, really want to play the game, I would take that game back to the store you purchased it and explain to them that the disc does not spin on your CD Rom and other games do... take a couple or few games with you so the store can test your games in hopes that the disc does not spin on one of their computers as well.

Good Luck

Now, if you have a friend with a different CD Rom and the disc spin there, try copying the content onto a thumb drive and then you can paste the content on a folder on your hdd and try the options I gave you before.
 

My Computer My Computer

At a glance

Windows 7 x64 (Ultimate)Intel i5-4670K8GBs Ripjaws 2133MhzAsus GTX660 (2GBs)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built... Intel/Nvidia/ASRock
OS
Windows 7 x64 (Ultimate)
CPU
Intel i5-4670K
Motherboard
ASRock Z87 Extreme 6
Memory
8GBs Ripjaws 2133Mhz
Graphics Card(s)
Asus GTX660 (2GBs)
Sound Card
Onboard Realtek HD
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680 x 1050
Hard Drives
Samsung 840 SSD 120GBs
Samsung 750GB 32MB cache
1.5 TB
PSU
PC Cooling 750w Silencer
Case
Thermaltake Spedo Advance
Cooling
Std Cooler
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
Comcast 20Mbit
Antivirus
Avast
Browser
Firefox
AstaLaVista said:
You don't find the Explorer Folder, unless of course you have one already installed.

When you insert a disc on a cd rom, autoplay starts and you get a window where you are asked to setup or play but you are also ask if you want to explore the folder or content of the disc... that is what I meant.

Now, by looking at your last post, it seems that the Disc does not even spin on your drive, again, nothing new of a UBI game and if you have other discs that work then that game is no good and you have a good cause to get your money, refund or another disc.

If you really, really want to play the game, I would take that game back to the store you purchased it and explain to them that the disc does not spin on your CD Rom and other games do... take a couple or few games with you so the store can test your games in hopes that the disc does not spin on one of their computers as well.

Good Luck

Now, if you have a friend with a different CD Rom and the disc spin there, try copying the content onto a thumb drive and then you can paste the content on a folder on your hdd and try the options I gave you before.
Click to expand...

Yes, the disc does not even spin. There is nothing wrong with my DVD player by the way. Autoplay also does not start.

I bought the game via Amazon.com and I am living in Singapore. There is no way I can return back the disc because the shipping costs outweigh the cost of my disc.

I guess the only route I can go is to purchase the game with the original casing and not by Ubisoft. I guess that will work then.

Thanks for your help. I will keep you guys posted once I get the game from the original publisher.

:sarc:
 

My Computer My Computer

At a glance

Windows 7 Premium 64 bitIntel Core 2 Duo processor P8700 2.53Ghz4 GB DDR3 RAMNvidia GeForce 9800M GTS with 1 GB of DDR 3
Computer Manufacturer/Model Number
P-7805g Notebook Gateway FX
OS
Windows 7 Premium 64 bit
CPU
Intel Core 2 Duo processor P8700 2.53Ghz
Memory
4 GB DDR3 RAM
Graphics Card(s)
Nvidia GeForce 9800M GTS with 1 GB of DDR 3
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