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#1
Virus or just a glitch?
I ran my HP Assistant program that feeds me updates on HP software to my laptop. The thing is barely a few months old and runs like a charm so far.
However, when it had to update the ATI Driver, the screen basically enlarged as if I was in some sort of safe mode, and couldn't really access anything. Then, a message popped up saying that there is no ATI Graphics Driver installed. After a few moments, I was prompted to restart the computer in order for changes to take effect, so I did so, and now things seem up and running and back to normal.
Ran antivirus, came up with nothing, so I assume it had to be some sort of glitch as it was updating...is this possible? I have the event logs to when I BELIEVE this happened since they are the only event logs I can think of that are Error:
A timeout was reached (30000 milliseconds) while waiting for the AMD External Events Utility service to connect.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-09-29T20:46:05.266528600Z" />
<EventRecordID>160804</EventRecordID>
<Correlation />
<Execution ProcessID="564" ThreadID="1076" />
<Channel>System</Channel>
<Computer>MattPC</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">AMD External Events Utility</Data>
</EventData>
</Event>
The AMD External Events Utility service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2010-09-29T20:46:05.266528600Z" />
<EventRecordID>160805</EventRecordID>
<Correlation />
<Execution ProcessID="564" ThreadID="1076" />
<Channel>System</Channel>
<Computer>MattPC</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">AMD External Events Utility</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>
if there's anything else I can do to pull more info for analyzation, please let me know.