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Windows 7: Stange Problem - user account disappeared

31 May 2011   #1
Matt08642

Windows 7 Home Premium x64
 
 
Stange Problem - user account disappeared

I have Windows 7 Home Premium x64, and I used to have two accounts set up - One was my account (Admin) and one was a normal account for my mother. I forget what prompted HER account to disappear from the login screen, but something did. I do know for sure that it wasn't some sort of virus or seedy software.

I can still see all of her files and access them in C:\Users\Maria, but I cannot create a new account with that name, nor can I log in to it.

Any idea what is wrong, and if so, how to restore her account??

Thanks!


My System SpecsSystem Spec
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31 May 2011   #2
BriceH

Windows 7 Professional x64
 
 

Hi, Matt08642. Could you please run the following in Command Prompt and then upload the file called Users.txt that it creates on your desktop?

Code:
net user > Desktop\Users.txt
My System SpecsSystem Spec
31 May 2011   #3
Matt08642

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by BriceH View Post
Hi, Matt08642. Could you please run the following in Command Prompt and then upload the file called Users.txt that it creates on your desktop?

Code:
net user > Desktop\Users.txt
here you go


Attached Files
File Type: txt Users.txt (257 Bytes, 420 views)
My System SpecsSystem Spec
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31 May 2011   #4
BriceH

Windows 7 Professional x64
 
 

Her account still exists. You should be able to make it appear if you follow the steps in this tutorial:

How to Hide or Unhide a User Account in Vista and Windows 7
My System SpecsSystem Spec
31 May 2011   #5
Matt08642

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by BriceH View Post
Her account still exists. You should be able to make it appear if you follow the steps in this tutorial:

How to Hide or Unhide a User Account in Vista and Windows 7
When I try to open the Local Users and Groups Manager, I get this window (attached)


Attached Thumbnails
Stange Problem - user account disappeared-capture.png  
My System SpecsSystem Spec
31 May 2011   #6
BriceH

Windows 7 Professional x64
 
 

In that case, take a look at Method Two. This method does it through the registry, which you should be able to edit on any edition of Windows.
My System SpecsSystem Spec
31 May 2011   #7
Matt08642

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by BriceH View Post
In that case, take a look at Method Two. This method does it through the registry, which you should be able to edit on any edition of Windows.
Thanks, I did that and while I was not able to see the "Maria" account at the login screen, I was able to copy the files from the account, delete it in control panel, and remake it.

Thanks for the link!
My System SpecsSystem Spec
31 May 2011   #8
BriceH

Windows 7 Professional x64
 
 

No problem. I'm glad that you were able to get this working.

Admins, you may mark this thread as solved.
My System SpecsSystem Spec
31 May 2011   #9
Dwarf

Windows 8.1 Pro RTM x64
 
 

Can she now access her files?
My System SpecsSystem Spec
31 May 2011   #10
Matt08642

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Dwarf View Post
Can she now access her files?
Oh we could always access the files in C:\Users\Maria\Desktop, we just couldn't log in.
My System SpecsSystem Spec
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 Stange Problem - user account disappeared




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