i can not get to system recovery. any "f" button i hit brings me right back to the setup screen which always gives me the error box, whether its the cannot no install in this mode or or installation encountered an error. its like an endless loop.
Then how exactly are you trying to run the "Clean" command?
The steps are quite specfic. If you can't perform them in order, report back the exact problem and we will work around it.
If you are unable to boot into BIOS setup to run the steps which were to come before wiping the HD, use another method to reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS .
Then see if you can enter BIOS setup to make the settings changes given, or boot the installer.
If you cannot boot the installer to wipe the HD, test the HD using the maker's HD Diagnostic extended CD scan, followed by test of RAM - Test with Memtest86+ . These disks will boot themselves. Almost all of these tests are also on Hiren’s BootCD 15.1 or Hiren's BootCD From USB Flash Drive which will also boot itself and can then wipe the HD using The HD Diagnostics utility for your HD, or free Partition Wizard to Wipe Disk - Video Help.
Once you test your HD and RAM, wipe the HD with those disks or Hiren's which are all self-booting, then it will force the Win7 installer to boot itself to begin install.
once the setup service screen starts i am still hitting f10 and it brings up the command prompt, then i was following the instructions you gave earlier. as i said i completely computer illiterate so im having a hard time with a lot of the instruction. i will go step by step closely and more accurately. thank you for the help and patience. i will be back if i run into more problems.
ok so this is what i have done:
Unplug all other HD's and peripherals,
Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS, enable Legacy BIOS or Compatibility Support Module, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.
this part i am not sure how to go about getting to or doing:
Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.
after i boot into bios and do all the things you suggested i do this:
At first installer screen Press Shift + F10 to open a Command Box
i am assuming the step i am unsure of is a step i am skippin but when i hit f10 it brings me to a screen "edit boot options" and it says:
edit windows boot options for: windows 7
path: \windows\system32\winload.exe
partition: 3
hard disk: 9bb8e5e1
[ \noexecute=optin
is this a wrong screen? if i hit enter it goes straight to the setup service screen which as i have said gives the error box. i do have a spare laptop if there is something i need to burn to a cd or something
Are you still not clear that you must be booting a Win7 installation DVD or flash stick installer? You click on the blue link here to download the installer ISO for your licensed version from step 1 and then either burn the ISO file to DVD or write to flash stick using the tool provided in step 2.
Then boot the DVD or flash stick as shown here: How to Boot A Computer from CD or DVD - YouTube and proceed with the steps.
Let us know how it goes. If you didn't actually try an install previously, you can simply boot into the Win7 installer and begin the Custom install as shown in Clean Install Windows 7. The steps I gave you are for if Win7 will not install as you seemed to imply before.
Be sure to delete all partitions at Step 6/7 using Drive Options, create new partition(s) as you want or just click Next and the installer will do it for you and proceed.
Be sure to also read over the steps to get a perfect Clean Reinstall - Factory OEM Windows 7.
Everything you need to get and keep an install better than 95% of all others is there if you stick with the tools and methods given.
again, thank you so much for your help and patience. with everything laptop is up and running. previously you had said not use mcafee. how about norton? or is there another you would suggest?
Again, everything is covered in Clean Reinstall - Factory OEM Windows 7 to assure you get and keep a perfect install, as long as you stick with the tools and methods given.
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