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#11
Are you still running the HP preinstall which is the worst possible install you can have with the worst load of bloatware in the industry? Most tech enthusiasts will not run such a corrupt install that smothers Win7, but instead Clean Reinstall - Factory OEM Windows 7. The issue will most certainly be solved.
At the least I'd Clean Up Factory Bloatware.
If you insist on keeping the corrupt HP factory preinstall then Establish a Clean Boot as shown, check for Malware and Spyware, check the logs for clues, utilize the System Resources from the Troubleshooting Steps for Windows 7.
If these fail try Gathering a Startup, Shutdown, Sleep, Hibernate, or Reboot Trace - Windows 7 Forums
Last edited by gregrocker; 04 May 2013 at 12:18.